HelpSquad managed chat service delivers on its promise of best-in-class omni-channel BPO by helping our customers outsource Facebook Messenger conversations. 

Professional, intelligent live chat agents providing quality support via two-way Facebook Messenger customer interactions and around the clock.

Offer more customer service options for your customers by offering Facebook Messenger support.

HelpSquad live chat team will respond timely, professionally and by using your business’ language to conversations started via your company Facebook page .

Your customers hate long hold times, slow responses, off hours and confusing email threads. Capture their attention by  adding the efficiency and convenience of 24/7 Customer Service via Facebook Messenger.

It takes 1 minute to outsource Facebook messenger interactions to the HelpSquad managed chat service and it is included free with any subscription package.

Attract Attention

Business Trust & Loyalty are achieved by providing high quality around the clock customer service. Having live human present whenever a prospect or customer visits your Facebook page and has a question could be the difference between winning or losing a deal, winning or losing a customer. 

If your business offers 24/7 Facebook Messenger customer support and your competition isn’t, this could be why your business attracts more customers and winning more deals.

Let us help!

"We were swamped with customers using our Facebook page to contact our customer service with basic questions. --Where is my order? --How much is shipping? HelpSquad helped us by fielding all incoming Facebook messenger conversations by a professional team of agents! We can now again focus on what is important, our business!"

– Satisfied HelpSquad Client

You’ve got questions? We’ve got answers.

Our friendly chat support agents are here to answer your questions. HelpSquad BPO has omnichannel support solutions for businesses of any size, helping businesses outsource chat, email, SMS/Texting, phone and social media customer support, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!


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