OUTSOURCING FACEBOOK MESSENGER TO HELPSQUAD CHAT TEAM

HelpSquad managed chat service delivers on its promise of best-in-class omni-channel BPO by helping our customers outsource Facebook Messenger conversations. 

Professional, intelligent live chat agents providing quality support via two-way Facebook Messenger customer interactions and around the clock.

Offer more customer service options for your customers by offering Facebook Messenger support.

HelpSquad live chat team will respond timely, professionally and by using your business’ language to conversations started via your company Facebook page .

Your customers hate long hold times, slow responses, off hours and confusing email threads. Capture their attention by  adding the efficiency and convenience of 24/7 Customer Service via Facebook Messenger.

It takes 1 minute to outsource Facebook messenger interactions to the HelpSquad managed chat service and it is included free with any subscription package.

Attract Attention

Business Trust & Loyalty are achieved by providing high quality around the clock customer service. Having live human present whenever a prospect or customer visits your Facebook page and has a question could be the difference between winning or losing a deal, winning or losing a customer. 

If your business offers 24/7 Facebook Messenger customer support and your competition isn’t, this could be why your business attracts more customers and winning more deals.

Let us help!

"We were swamped with customers using our Facebook page to contact our customer service with basic questions. --Where is my order? --How much is shipping? HelpSquad helped us by fielding all incoming Facebook messenger conversations by a professional team of agents! We can now again focus on what is important, our business!"

– Satisfied HelpSquad Client

You’ve got questions? We’ve got answers.

Our friendly chat support agents are here to answer your questions. HelpSquad BPO has omnichannel support solutions for businesses of any size, helping businesses outsource chat, email, SMS/Texting, phone and social media customer support, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

RECENT HELPSQUAD NEWS

Recent Events

11 Ways a Live Chat Feature can Boost Your SEO

Give an example of how a 24/7 live chat feature can boost SEO for your website? To help you determine the SEO benefits of implementing 24/7 live chat feature, we asked marketing experts and business leaders this question for their best insights. From increasing engagement rates to dwell time on your website, there are several … Continued

read more

How Being Passionately Customer-Centric Leads To Greatness: Mason Bottle’s Customer Success Story

Nothing is stronger and more true than a parent’s love for a child. As a parent, you strive to make sure your children receive the best medical care, deliberate over which schools they should go to and which foods they should eat.  Wanting the best for your child becomes a passion.  Now, imagine taking that … Continued

read more

4 Ways to Provide Prospective Students with a Quality Experience Online

Students are the heart of higher education. They pump energy, purpose and the almighty dollar into the veins of post-secondary institutions.  Without students, colleges and universities would lose their beat. Unfortunately, since the pandemic, enrollments have seen a sharp decline. According to a study by the National Student Clearinghouse Research Center, post-secondary enrollments declined 2.5% … Continued

read more