HelpSquad’s part-time receptionists will answer your customers’ questions via live chat and email, draft quotes, dispatch follow-ups, schedule appointments, manage orders, provide technical support, and more. Our agents will be trained on your business’s systems and focus their expertise on the areas of your business that need the most attention. This will allow your staff to focus on more complex tasks, while also ensuring that your customers are receiving personalized, superior support.
It is up to 90% cheaper to hire a part-time customer support agent than it is to hire a full-time, salaried employee or a temp.
Part-Time Receptionists That Truly Represent Your Brand
Professional, Highly Trained Part-Time Customer Service Agents
Our part-time virtual receptionists are evaluated on speech clarity, grammar, spelling and typing capabilities. Only those with the highest performance scores qualify to become a member of our award-winning team. We also do voice assessments. This will allow you to choose an agent that has a tone and personality that matches your brand.
High-Quality Support For A Steal Of A Price
It is up to 90% cheaper to hire a part-time receptionist than it is to hire a full-time, salaried employee or a temp. The best part is that HelpSquad’s flexibility and scalability will give you the power to grow your brand at your pace. Hire just one part-time agent and add additional support as needed. Fill out the form below and a member of our team will reach out to you to discuss a plan that’s right for your business!
"Their service is outstanding. Their staff is extremely professional and accommodating. Any issues we have had, which were minor, were quickly addressed. When our leads slowed due to the time of the year they switched our monthly plans without question."
– MultiSoft Corporation
Kofile Technologies
"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."
Spark Orthodontics
"Good communication between company and customer!"
N.J. Hair Center
"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."
Mason Bottle
"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."
MultiSoft Corportation
"They handle all of our live support 24x7x365. Awesome customer service!!!"
Simple Agency Oy
"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
HelpSquad is here to help
Get started today!
US Based company and management team
Highly trained live chat and voice agents
Trained on your business’s systems, software, and operations
Eliminate office space, equipment, and employee training costs
Fully versed on industry best practices
Appointment and meeting scheduling
Qualified lead capture
Customer order processing
Troubleshooting and technical support
24/7 coverage available
Dedicated account manager for your business
24/7 Support at 1-877-775-3667 or via live chat
RECENT HELPSQUAD NEWS
Recent Events
17 Apr Business Process Outsourcing
Sales & Lead Conversion
17 Apr 2024 By: Mary Dellosa
In sales, converting leads into customers is key to success. Any business aiming to boost sales must know how to effectively turn leads into buyers. Here’s a simple breakdown of what lead conversion means. Understanding the Basics of Lead Conversion Defining Lead Conversion Lead conversion is a process where an initial prospect turns into a … Continued
17 Apr Business Process Outsourcing
Healthcare Business Process Outsourcing (BPO)
17 Apr 2024 By: Maria De Jesus
Healthcare business process outsourcing (BPO) is reshaping medical care management. By outsourcing non-core tasks like administration to specialized providers, healthcare organizations can focus on patient care. This strategy boosts efficiency and cuts costs, enabling better resource use and service delivery. As demand for quality healthcare grows, adopting BPO is a strategic way to stay competitive … Continued
15 Apr Answering Service
Answering Service for Doctors Office
15 Apr 2024 By: Maria De Jesus
Explore the advantages of implementing an answering service in your doctor's office to improve office efficiency.