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How live chat can do a lot of the sales heavy lifting for you

By: Shelby Shaffer

Image from Cosmopolitan, UK Instagram You may consider yourself lucky if you’re quarantined with your pets. But do your pets feel the same way?! Suddenly, we’re spending all day with them. We’re interrupting their naps, increasing their snack intake, and judging them for sleeping all day – poor things!  But in all seriousness, the mandated … Continued

By: Shelby Shaffer

New things can be scary.  In 1876 when telephones were becoming more and more popular, people were suspicious. It was during a time when few people had firsthand experience with electrical machines.  There were many fears surrounding the telephone. Was it dangerous? Could other people listen in on conversations? Telephone companies had to work hard … Continued

By: Shelby Shaffer

Just about every school-aged kid I know LOVES a snow day. Heck, I loved them so much when I was a kid I would perform every snow day ritual known to man at the slightest chance of snow. That meant spoons under pillows, pajamas inside out, and when I really wanted a snow day I … Continued

By: Shelby Shaffer

Tumble outta bed and I stumble to the kitchen Pour myself a cup of ambition Yawn and stretch and try to come to life Jump in the shower and the blood starts pumpin’ Out on the street the traffic starts jumpin’ With folks like me on the job from 9 to 5… well not anymore. … Continued

By: Jessica Eyre

Progressions such as automation, self-service, and the breaking down of communication barriers are making customer service easier than ever before. One of the easiest and most convenient advancements for businesses to take advantage of is online live chat. People prefer to communicate remotely these days, making live chat a comfortable option for most. And the … Continued

By: Jessica Eyre

A regular customer walks into her favorite coffee shop early on a Monday morning. As she sluggishly makes her way up to the counter, the barista, already running on four shots of espresso, smiles and says “The usual?” She yawns and nods her head, and the barista gets to work on making her coffee. In … Continued

By: Jessica Eyre

Most people loathe going to the doctor’s office. It takes time out of your busy schedule, waits can be annoyingly long, and there’s always the prospect of receiving disappointing or even frightening medical news. There are no two ways about it—a visit to your physician is typically a drag. As such, you don’t often find … Continued

By: Mary Dellosa

For home improvement to be successful, good communication is important. Those contractors who do well at sharing ideas and knowing what their clients want are usually the best. This article emphasizes on communication in such projects as well as outlines major skills of contractors. We also look into ways of enhancing communication and handling challenges … Continued

By: Jessica Eyre

The typical moving company is a small business, not a large corporation with a dedicated sales staff. So you’re answering your phone, responding to emails and closing sales yourself. If you’re busy talking to potential customers on the phone and answering emails and text messages, then you’re making some deals. But you’re limited by the … Continued