Better patient experiences start with better support. We make it happen.
Trusted healthcare outsourcing starting at just $8/hour.
Deliver seamless patient experiences with our tailored call center and patient service outsourcing for healthcare providers. We ensure HIPAA-compliant support across multiple channels (phone, chat, email, SMS) enhancing accessibility and patient satisfaction.
HelpSquad supports healthcare providers with call center and answering services, appointment scheduling, insurance verification, and medical billing support, along with marketing assistance when needed.
Our healthcare-trained virtual assistants and support specialists handle critical administrative tasks, allowing your team to focus on patient care. Key roles include:
We use AI and automation to help manage patient inquiries, reduce wait times, and improve accuracy. Our AI chat tools handle common questions and appointment requests, so staff can spend more time on patient care.
We help healthcare providers boost visibility, attract patients, and build trust through Google review management, local SEO optimization, and social media engagement.
Our call center outsourcing services empower healthcare startups to grow efficiently. From virtual front-desk support to AI-driven patient interactions, we provide cost-effective solutions that scale with your practice or healthcare business.
As a trusted healthcare call center partner, we combine secure technology with compliance-focused processes. Our HIPAA-compliant teams work directly in your EHR and patient management systems to deliver safe and efficient support.
At HelpSquad Health, we are committed to improving patient experiences through technology-driven, human-centered call center support. Our mission is to help healthcare providers streamline operations, reduce costs, and enhance patient satisfaction. So they can focus on delivering exceptional care.
CJ Mendez
Reina Verdida
Jenny Rose
Rose Macion
Delivering exceptional patient care requires focus. HelpSquad Health offers secure, HIPAA-compliant outsourcing solutions to independent medical practices, medical groups, and hospitals. Helping you reduce costs, streamline operations, and make patient communications stress-free, all while enhancing patient satisfaction.
We believe that connecting with patients is also about delivering clear, compassionate support. Especially in accent-sensitive regions and for elderly populations. Our virtual assistants are well-versed in medical terminology and trained to assist US-based patients with professionalism and empathy, ensuring they feel heard, understood, and cared for.
Never let a patient inquiry go unanswered. Our round-the-clock support team assists with appointment scheduling, insurance verification, and general inquiries. Helping your practice stay accessible, responsive, and patient-centric at all hours. You’ll never have to worry about office employees calling out again. The HelpSquad team will always be there to provide coverage. We also provide guidance on prescription-related questions, directing patients to the appropriate channels for refills and medication inquiries.
Maximize efficiency with virtual assistants skilled in using EHR and practice management software. Whether you use Epic, Veradigm, Athena, Cerner, eClinicalWorks, or other platforms, our team ensures a smooth integration. Streamlining workflows, reducing administrative burdens, and allowing your staff to focus on patient care.
Enhance patient interactions with AI-driven chatbots that handle everything from routine questions to automated appointment reminders and workflow optimizations. Our technology-powered approach improves efficiency while maintaining a human touch in patient communications.
HelpSquad boosts your brand’s online presence with social media management. We enhance engagement, credibility, and growth with strategic, results-driven campaigns.
HelpSquad Health’s HIPAA-compliant virtual assistants provide round-the-clock patient support and administrative services for healthcare providers of all sizes.
Fill out the form, and our team will help find the best solution for your practice.
24/7 Outsourced Healthcare Support Includes:
18 Dec Holiday staffing is hard because demand goes up while availability goes down. Every December, the same thing happens. Patients call more. Appointments fill faster. Flu cases spike. Holiday travel leads to more accidents. Families finally have time to bring parents in for overdue visits. Insurance deductibles are about to reset, so people rush to book … Continued
17 Dec Let’s be real, running a healthcare practice is exhausting. Between patient care, documentation, insurance headaches, and trying to maintain some semblance of work-life balance, the last thing you need is a virtual assistant service that overpromises and underdelivers. If you’re comparing HelpSquad Health and HelloRache for your practice, you’re probably wondering: what’s the actual difference? … Continued
11 Dec If you run a private practice, clinic or health system, you’ve probably wondered which administrative headaches you can hand off to someone else. Outsourcing has become a lifeline for busy providers, especially when operations start to feel overwhelming. But in healthcare, there is a rule you cannot ignore. You can’t give patient information to just … Continued