fbpx

LIVE CHAT OUTSOURCING SERVICE

Guaranteed To Pay For Itself and Then Some

Professionally trained live chat agents will answer your customers’ questions, social media, Google Business Messages and Facebook Messenger inquiries 24/7/365. 

experience a free 14-day trial plans & pricing

See how our live chat service works on your website.

Choose us

Why Choose HelpSquad 24/7 Live Chat Outsourcing Service?

We'll Fatten Up Your Piggy Bank

Chat outsourcing does not have to be scary. We make it easy!

HelpSquad’s professionally trained live chat agents will save you tons of cash and make it easy for your company to outsource live chat.
We’re up to 50x cheaper than hiring a full-time employee! The average salary of one full-time customer support agent (8 hours a day, 5 days a week) is $30k – $40k. You can have HelpSquad staff your live chat support 24/7/365 for as little as $185/month! That means you could save up to $38,000 a year per agent and get full coverage! Plus, HelpSquad’s live chat service will supply the chat software for your website for free! And, that’s not even the best part. You are guaranteed to make your money back, and then some! Try our free, no obligation 14-day trial today!

More Leads = More Sales

Try HelpSquad’s 24/7 live chat outsourcing service free for 14 days and you will never miss a lead again. Our agents will capture leads as soon as visitors arrive on your website and provide them with personalized support based on an in-depth understanding of your business. Our team is available to chat around-the-clock, meaning we will answer questions and convert inquiries into sales even during nights and weekends. If your team misses a chat, we’ll be here to take over.

Free your team to focus on what's important, growing your business

Having questions answered by a live person while completing an online purchase or research is one of the most important features a website can offer.  Customers need speed and convenience. Outsource live chat to HelpSquad and our agents will deliver both, all while providing a personalized experience.

Only HelpSquad provides a proprietary AI to analyze all chat conversations and compile them into knowledge base articles to compliment your website’s self-service capabilities.

Only HelpSquad uses its own proprietary contact center software, we do not use any third party systems insuring we are HIPAA, ADA and PCI compliant.

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Spark Orthodontics

"Good communication between company and customer!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
HelpSquad is here to help

Get started today with 14 day free trial:

24/7/365 Live Chat Service for your website (Includes Two-Way Texting, Google Business Messeges and Facebook Messenger)
ADA, HIPAA and PCI compliant live chat software included free
24x7 US Based, highly trained Live Chat Agents
Agents go through vigorous training
Instant lead and chat transcript forwarding
Appointment scheduling
FAQ creation and Knowledge maintenance
Integrate with any CRMs, Zapier, and marketing tools
Enterprise level reports
Dedicated account manager
Live in as little as 48 hours
24x7 Support at 1-877-775-3667 or via live chat
RECENT HELPSQUAD NEWS

Recent Events

13 Feb

Benefits of an After-hours Answering Service

What Is a Good Answering Service An after-hours answering service is a useful business tool. It provides coverage of customer communications when the in-house team is away. Of course, a business must be able to trust the service provider to ensure its customers are in good hands. To do that, look for specific characteristics from … Continued

read more
19 Jan

Unlocking potential of an SMS Chatbot with Examples

If you are implementing or re-designing an existing SMS Chatbot, this article is for you. Here, we review all the basic principles of SMS Chatbots and their best applications. We discuss the major differences between SMS Chatbot and a traditional web chatbot. We also show examples of successful SMS chatbot implementations powered by conversational AI. … Continued

read more
17 Jan

40 Canned Response Examples Every Live Chat Agent Must Have Handy in 2023

Providing consistent, fast, and helpful support to each customer can be a challenging goal for a contact center to achieve. A robust library of canned responses is a must have for contact centers to keep favorable customer satisfaction scores. Having an arsenal of ready-to-use, plug-and-send responses to common customer questions will lead to desired customer … Continued

read more