Send a lead
01
Refer
Point a client to HelpSquad. We close the deal, run the engagement, and you earn a recurring commission for the life of the account. No contracts, no quotas, no reporting overhead on your side.
Partner program
Refer, resell, or white-label. A BPO partnership that pays recurring.
Agencies, platforms, and consultants - bring HelpSquad into your client work. Refer a lead and earn recurring commission. White-label our managed BPO under your brand. Or co-sell with a shared playbook. US-based out of Doylestown, PA since 2015.
Recognized by Clutch
Top 2026 Awards for US BPO, Back Office Outsourcing, and Third Party Verification
Trusted by 
Three partnership tracks
Pick the track that fits your business.
Refer and earn, white-label and own the relationship, or co-sell and build together. No contract lock-in, no quotas, no minimum volume.
Sell as your own
02
White-label
Resell HelpSquad's managed BPO under your brand. Your agency, your pricing, your client relationship - our team, our compliance, our playbook. Popular with agencies and SaaS platforms.
Build together
03
Co-sell
Bring us into your pitch, we bring you into ours. Joint sales motion, shared case studies, and coordinated onboarding. Best for agencies and consultancies with overlapping ICPs.
Why partner with HelpSquad
Recurring revenue. Proven retention. Full brand control.
Four reasons agencies, platforms, and consultants bring HelpSquad into their client work.
01
Recurring commission.
Monthly commission on every account you refer, for the life of the engagement. Predictable revenue that stacks as your referral book grows.
02
Proven retention.
Sub-2% client turnover. Top 15 Clutch Global BPO 2026. Built in 2015 and debt-free. When you recommend us, you are recommending a partner that sticks.
03
Full brand control (white-label).
Chat windows, AI assistants, and VA identity customized to your brand. Virtual assistants work under your company name and email domain when you choose white-label.
04
Cross-industry coverage.
Healthcare BPO (HIPAA + BAA), e-commerce, SaaS, home services, real estate, legal, financial. Whatever vertical your client is in, we have a playbook.
Marketing & Agency
Agents will learn how to answer the top questions prospects ask, custom to YOUR business.
Simple Agency OY
Marketing agency partner
Who partners with us
Built for the agencies, platforms, and consultants who live next to service gaps.
Four partner types where the HelpSquad program has landed best.
01
Marketing & digital agencies.
Your clients keep asking about live chat, after-hours coverage, and lead qualification. Stop losing the conversation - bring HelpSquad in and keep the relationship.
02
Web & SEO agencies.
Every site you launch needs human-answered chat and lead-capture coverage. Bundle HelpSquad into your offering, white-label it, and share in the recurring revenue.
03
Healthcare consultants & DSO operators.
Clients ask about front-desk staffing, billing, and prior auth every week. A HelpSquad partnership lets you bring a managed BPO answer without building one.
04
SaaS platforms with service-side gaps.
Add a support overlay to your platform. White-label our agents as tier-one support for your customers and keep the product relationship clean.
White-label program
Full brand control. From chat window to VA email signature.
Chat windows styled to your brand, AI assistants named after your service, virtual assistants working under your company email. Your clients never see HelpSquad - they see you.
Partner engagements in production
What white-label looks like when we are invisible to your client.
A US third-party medical billing operation HelpSquad scaled to 30+ billers running 100+ claims per rep per day, plus a New Orleans property-management firm running unified-inbox guest services across every booking platform - both under the partner's brand.
30+ billers. 100+ claims per rep per day.
100+
claims processed per rep per day
- Seamlessly replaced prior medical billing operation with reduced cost
- Fully managed staffing model - HelpSquad owns recruiting, training, and QA
Anonymous medical billing companyRead full case study →
25% more service hours. 33% lower labor cost.
33%
labor cost reduction in first 3 months
- Record guest-communication quality-control scores
- 365-days-a-year coverage, roughly 18 hours per day
Vello Property ManagementRead full case study →
Transparent pricing
Simple rates. Nothing to hide.
We publish our rates because we're proud of them. No hidden fees, no bait-and-switch. Engagements typically start at 20 hours per week, and every rate includes our HIPAA-compliant technology and the backing of a US-based company.
$8-$13/hour for staffing.
Managed teams custom-priced.
Managed teams custom-priced.
$0
Upfront cost
$0
Implementation fees
$0
Replacement costs
Back Office (Digital)
$ 8-10
per hour | digital-only · email + chat
- Billing, claims, AR, data entry
- Admin, research, scribe
- Experienced on your EHR
- HIPAA BAA + virtual desktop
- Dedicated account manager
Most popular
Patient-Facing (Voice)
$ 10-13
per hour · phone + video
- Front desk, scheduling, intake
- Experienced on your EHR
- Screened for clear US-patient communication
- HIPAA BAA + virtual desktop
- Dedicated account manager
Managed Team
Custom
3+ VAs · team lead + QA + trainer
- Fully managed (3+ VAs)
- Specialty: clinical or RN-equivalent
- Workforce management, QA, training & coaching
- Monthly analytics reporting
- Dedicated account manager
Frequently asked
Answers before you ask.
What partnership options does HelpSquad offer?
Three tracks: Refer (send a lead, we close and run, you earn recurring commission), White-label (resell under your brand with custom-branded chat, AI, and VA identities), and Co-sell (joint sales motion with shared case studies).
How does the referral commission work?
Monthly recurring commission on every account you refer, paid for the life of the engagement. No quotas. No minimum volume. No expiration.
Can I really resell HelpSquad under my own brand?
Yes. White-label partners get custom-branded chat windows, AI assistants, and VA email / identity setup. Your clients see your brand end-to-end - we stay invisible.
What industries do you cover?
Healthcare (HIPAA + BAA), e-commerce, SaaS, home services, real estate, legal, financial services, education, travel. Healthcare is our deepest bench; every other vertical has an established playbook.
Is there a minimum to get started?
No. You can refer one account or resell a dozen - the partnership flexes to your pipeline. Most partners start with a single referral and expand as their clients see results.
How do white-label engagements work operationally?
We operate under your brand guidelines: chat window styled to your site, VAs use your email domain, client-facing collateral carries your logo. You own the client relationship; we run the engagement.
What is the client turnover rate?
Less than 2%. We work hard to keep engagements because recurring engagements are how our partners get recurring commission.
Are you HIPAA-compliant for healthcare clients?
Yes. BAA signed at the company level, secure virtual desktops, encrypted channels, continuous HIPAA training, and auditable access logs. Partners reselling into healthcare have full compliance backing.
What does onboarding look like for a new partner?
A 30-minute call to align on the track (refer, white-label, or co-sell), partnership paperwork, sales enablement, and a shared onboarding template for your first accounts.
Who is the partnership team at HelpSquad?
US-based partnership and account management out of our Doylestown, PA office. Every partner is assigned a single point of contact.
Verified client reviews
What clients say on Clutch.
Unfiltered, third-party-verified reviews pulled live from our Clutch profile.
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Ready to bring HelpSquad to your clients?
Let's build the partnership that pays recurring.
A 30-minute call. We'll align on the track that fits your business and set up onboarding.
877-775-3667 · info@helpsquad.com · Doylestown, PA