Maria De Jesus

Maria, a BPO industry professional for a decade, transitioned to being a virtual assistant during the pandemic. Throughout her career, she has held various positions including Marketing Manager, Executive Assistant, Talent Acquisition Specialist, and Project Manager. Currently, she is a member of the marketing team and serves as a Content Writer for HelpSquad.

Other stories by Maria De Jesus
Discover the top 5 compelling reasons to outsource your ecommerce customer service in 2024. 21 May
Business Process Outsourcing

Top 5 Reasons to Outsource Ecommerce Customer Service in 2024

Discover the strategic advantages and potential pitfalls of outsourcing human agents in the age of AI-driven customer service. 16 May
Customer Service

Balancing AI and Human Agents in Customer Experience Outsourcing

Discover the benefits of outsourcing behavioral health services and how it can lead to better access and quality of care for individuals in need. 07 May
Customer Service

Outsourcing Behavioral Health: A Path to Improved Access and Quality of Care

Discover the key differences between in-house and BPO healthcare operations in this insightful article. 03 May
Customer Service

In-House vs. BPO Healthcare Operations

Discover the benefits and challenges of outsourcing medical practice management in this insightful article. 03 May
Business Process Outsourcing

Outsourcing Medical Practice Management

Discover how BPO (Business Process Outsourcing) is revolutionizing patient engagement software, improving healthcare services and patient experiences. 25 Apr
Customer Service

The Role of BPO in Enhancing Patient Engagement Software

Discover the dynamic synergy between Electronic Health Records (EHR) and Business Process Outsourcing (BPO) in this insightful article. 24 Apr
Customer Service

Leveraging Business Process Outsourcing for Electronic Health Records Management

Discover the benefits and challenges of healthcare business process outsourcing (BPO) in this comprehensive article. 17 Apr
Business Process Outsourcing

Healthcare Business Process Outsourcing (BPO)

Explore the advantages of implementing an answering service in your doctor's office to improve office efficiency. 15 Apr
Answering Service

Answering Service for Doctors Office