With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat.
See how our chat support works on your website.
Who can benefit from outsourcing chat to HelpSquad?
Top reasons to hire outsourced chat support team
We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable and tailored 24/7 customer service to every business, regardless of size or industry.
Sit back. Relax. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around the clock support.
We know what you’re thinking. “No one will care about my business like I do.” At HelpSquad, YOURS is OUR business. We will treat every interaction with your customers as if they are our own. Our professional, highly-trained agents will represent your brand with pride and integrity.
Whether your customers prefer to contact you through live chat, text, email or Facebook Messenger, we’ve got them covered.
44% of customers say that having questions answered by a live person while completing an online purchase is one of the most important features a website can offer. Consumers want speed and convenience. HelpSquad will deliver both, all while providing a personalized experience. Our live chat service will serve as an extension of your brand, and work daily to provide your customers with the best customer service they have come to expect.
“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”