With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in preferred language and in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even pick up chats missed by your team.
See how outsourced live chat support works on your website.
What are benefits of outsourcing live chat?
Top reasons to hire outsourced chat support team
HelpSquad call center service is up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Pay per lead packages are also available. Our vision is to bring superior, affordable and tailored 24/7 customer service to every business, regardless of size or industry.
Sit back. Relax. We’ll hire and train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around the clock support.
We know what you’re thinking. “No one will care about my business like I do.” At HelpSquad, YOURS is OUR business. We will treat every interaction with your customers as if they are our own. Our professional, highly-trained agents will represent your brand with pride and integrity.
Whether your customers prefer to contact you via phone, live chat, text, email, Google Business Messages or Facebook Messenger, we’ve got them covered.
44% of customers say that having questions answered by a live person while completing an online purchase is one of the most important features a website can offer. Consumers want speed and convenience. HelpSquad will deliver both, all while providing a personalized experience. Our live chat service will serve as an extension of your brand, and work daily to provide your customers with the best customer service they have come to expect. Our remote team of agents will provide seamless customer service which will reduce shopping cart abandonment, increase customer engagement, loyalty and online reviews, while building knowledge base of frequently asked questions for your product or service.
“Meet HelpSquad. The live chat team of agents trusted by over 2,000 businesses with their most important asset: Their customers!”