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How We Rebranded a B2B Business in 90 Days
There comes a time when everything needs an update. Whether it’s a hairstyle… A home that needs a facelift… Or a brand that wants to remain fresh and recognizable. Towards the end of 2020, we found ourselves in the latter situation. So, our team set out on a journey to reinvent our … Continued
5 B2B Social Media Marketing Strategies That Will Help You Kill It In 2021 [Infographic]
When it comes to social media marketing, many B2B companies feel that they’ve been handed the short end of the stick. Social media can be a challenging advertising medium, especially when it’s being used to promote an industry-focused good or service. It isn’t easy to develop content that will appeal to a wider audience. So, … Continued
Customer Service KPIs explained
18 Questions You Should Ask Yourself To Develop Effective Customer Service KPIs
In this eBook, we will highlight 6 of the most common service KPI’s and present 18 questions you should ask yourself in order to ensure the measurements you capture deliver high value, actionable data.