We’re up to 50x cheaper than hiring a full-time employee! Our vision is to bring superior, affordable and tailored 24/7 customer service to every business, regardless of size or industry.
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Why HelpSquad?
Top reasons our clients love us.

1Affordability
2Freedom
Sit back. Relax. We’ll train your new support agents for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around the clock support.
3Professional
We know what you’re thinking. “No one will care about my business like I do.” At HelpSquad, YOU are our business. We will treat every interaction with your customers as if they are our own. Our professional, highly-trained agents will represent your brand with pride and integrity.
4Convenience
Whether your customers prefer to contact you through live chat, text or Facebook Messenger, we’ve got them covered. We are a one-stop shop for all of their support needs.
Over 2000 businesses trust us
Get started today with 14 day free trial
Our friendly support agents are here to answer your questions. HelpSquad has 24/7/365 omnichannel support solutions for businesses of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
RECENT HELPSQUAD NEWS
Recent Events
7 Tips for Recruiting and Hiring the Right Remote Workers
The coronavirus pandemic changed virtually every aspect of life. To safeguard the future of business, organizations will need to consider shifting to remote work to ensure continuity and successfully meet the needs of their customers. This will require business leaders to modify their recruiting and hiring processes. They will also have to be innovative in … Continued
How We Rebranded a B2B Business in 90 Days
There comes a time when everything needs an update. Whether it’s a hairstyle… A home that needs a facelift… Or a brand that wants to remain fresh and recognizable. Towards the end of 2020, we found ourselves in the latter situation. So, our team set out on a journey to reinvent our … Continued
5 B2B Social Media Marketing Strategies That Will Help You Kill It In 2021 [Infographic]
When it comes to social media marketing, many B2B companies feel that they’ve been handed the short end of the stick. Social media can be a challenging advertising medium, especially when it’s being used to promote an industry-focused good or service. It isn’t easy to develop content that will appeal to a wider audience. So, … Continued


Customer Service KPIs explained
18 Questions You Should Ask Yourself To Develop Effective Customer Service KPIs
In this eBook, we will highlight 6 of the most common service KPI’s and present 18 questions you should ask yourself in order to ensure the measurements you capture deliver high value, actionable data.