Virtual Medical Assistant Services for Healthcare Practices

Hire HIPAA-Compliant Virtual Medical Assistants from $9/hr

Reduce admin burden, improve care, and scale your practice effortlessly.

 

Results driven healthcare virtual assistants

Reliable. Secure. 24/7. Your Trusted Virtual Medical Assistant Partner

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Healthcare Providers Trust Us

Hire a Medical Virtual Assistant to Take Care of Your Administrative Burden

Hire a Virtual Medical Assistant

Time-Saving, Stress-Reducing, HIPAA-Compliant

HelpSquad’s Healthcare Virtual Assistants (VAs) handle administrative tasks, phone calls, patient communications, and medical data entry. Your team can focus on patient care while we take care of the rest.

 

Our trained medical virtual assistants schedule appointments, verify insurance, and update EHR systems.

 

Make a list of tasks you no longer want to do. Our virtual medical administrative assistants will handle them.

 

We offer full- and part-time healthcare virtual assistants for both front-office and back-office tasks. Let HelpSquad build you a full call center team.

 

You can train your VA directly or let our supervisors manage their onboarding, training, and performance.

 

No need to spend hours recruiting. We have highly trained, HIPAA-certified virtual medical office assistants ready to assist your practice.

Why Choose HelpSquad Healthcare VA

Why Choose HelpSquad Healthcare Virtual Assistants?

Cost-Effective Virtual Assistant Services for Medical Practices

Hiring in-house staff is expensive. HelpSquad saves you money.

 

Avoid office space, training, and equipment costs. Our best medical virtual assistants come fully equipped and trained.

 

Data security is a priority. We protect patient information while providing efficient service.

 

We offer flexible pricing for full-time and part-time support. Our plans fit any budget.

Flexible Hours

Flexible Hours and 24/7 Patient Support

HelpSquad’s healthcare virtual assistants are available when you need them.

 

We provide support during business hours, after hours, and even 24/7.

 

Our virtual medical receptionists handle overflow calls and urgent appointment requests.

 

We also offer a shared managed chat service. Our trained agents can assist with patient inquiries and appointment setting.

Compliant Support Team

Build a Reliable and Compliant Support Team

Hiring freelance virtual assistants in the medical field can be risky.

Language barriers, unreliable communication, and HIPAA violations can cause problems.

 

With HelpSquad, you get a dedicated US-based account manager to oversee your VA team.

 

Every medical virtual assistant receives continuous training and supervision. We ensure high-quality service and data security.

 

Let us handle the hiring and compliance. You focus on patient care.

Scalable Virtual Assistant Services

Scalable Virtual Assistant Services for Medical Practices

Start with one virtual medical receptionist or a full team. Expand as your practice grows.

 

Our flexible model allows you to scale up or down based on your needs.

 

Just contact your account manager, and we’ll add trained agents to your team right away.

 

Experience the reliability of HelpSquad Healthcare Virtual Assistants.

 

Get started with your medical virtual assistant today!

Get Started Today!

US-Based Healthcare Support Company and Management
Serving the Healthcare Industry for 15+ Years, including medical practices, hospitals, and healthcare providers
Experts in Healthcare Best Practices & Compliance
Patient Appointment Scheduling & Meeting Coordination
HIPAA-Compliant Lead Capture with Instant Delivery
Insurance Verification Support
EHR & Practice Management System Data Entry & Processing
Research, Troubleshooting, & Technical Support for Healthcare Software
24/7/365 Coverage for Healthcare Providers & Patients
HIPAA & PCI Compliance for Secure Patient Communications
Dedicated Healthcare Account Manager for Personalized Support
24/7 Support at 1-877-775-3667 or via Live Chat

Virtual Medical Assistant FAQ

What tasks can a virtual medical assistant handle?

A virtual medical assistant from HelpSquad can take care of a wide range of front and back-office tasks, including:

  • Appointment scheduling
  • Insurance verification
  • EHR/EMR data entry
  • Patient intake coordination
  • Billing support
  • Follow-up communications
  • Live chat and call handling

Is your service HIPAA-compliant and secure?

Yes, absolutely. All of our virtual medical assistants are trained to follow strict HIPAA and PCI guidelines. Every assistant is trained regularly on data privacy, secure communication, and patient confidentiality.

Can I choose the hours and availability of my virtual medical assistant?

Absolutely. HelpSquad offers flexible scheduling options for your health virtual assistant—whether you need part-time, full-time, after-hours, or 24/7 support. Our virtual assistant in healthcare model is tailored to your clinic’s specific needs, including nights, weekends, or peak-hour coverage.

What if my assigned VA doesn’t work out?

If your assigned virtual medical assistant isn’t the right fit, we’ll promptly assign a replacement. HelpSquad provides a dedicated U.S.-based account manager to handle transitions smoothly and ensure your virtual assistant for medical practice continues to meet expectations.

How long does it take to get started?

Getting started with HelpSquad’s virtual healthcare assistant services is quick and simple. We can typically onboard within days. You can choose to train your healthcare virtual assistant directly or allow our team to handle onboarding and training based on your SOPs.

Can I change my healthcare virtual assistant later?

Yes. You can request to change your virtual care assistant at any time. Whether it’s due to scheduling preferences or performance reasons, HelpSquad makes it easy to switch assistants with minimal disruption to your workflow.

What healthcare systems (EHR/EMR) do your assistants support?

Our virtual medical administrative assistants are trained on major EHR/EMR platforms such as Epic, Cerner, Athena, eClinicalWorks, Veradigm, and more. We tailor training to your system to ensure your medical virtual assistant can jump in with minimal learning curve.

Is after-hours or weekend support available?

Yes. HelpSquad’s virtual healthcare assistants are available 24/7, including weekends and holidays. Your patients get reliable, professional support anytime—even when your in-house team is off the clock.

How do I get started?

It’s easy! Just fill out the contact form on our website, start a chat with one of our agents. You can also give us a call at 1-877-775-3667. One of our specialists will help you get set up in no time.

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