Customer Support Outsourcing Service starting at just $8 per hour

Elevate your customer experience to new heights. We provide comprehensive customer service outsourcing to boost brand loyalty. Connect with your customers wherever on their favorite communication channels.  Offerings include call center and answering services, IT support, live chat, SMS two-way texting, SMS P2P marketing, technical assistance, email and social media support services.

We handpick a talented team with the necessary skills to enhance interaction across all customer channels. Our goal is to strengthen your brand’s allegiance and provide a competitive edge. Roles our agents take on include:

VIRTUAL ASSISTANTS

Our virtual assistants take care of everyday tasks from customer support to bookkeeping and more. Concentrate on the important things, and we’ll take care of the rest.

ORDER PROCESSING

You’ve put in great effort into attracting new clients. We’ll help you close the deal by ensuring that your order process runs smoothly. We will handle all aspects including order tracking and returns.

RESEARCH

VAs can assist with every facet of topic or report research on your behalf.  Our carefully structured quality assurance program ensures you receive the outcomes you’re seeking.

DATA ENTRY

We supply data entry professionals including typists, transcribers, coders, and clerks to manage all your data handling needs.

ACCOUNTING SUPPORT

Our team of outsourced accountants possesses knowledge and expertise across numerous industries and software applications. Virtual assistant bookkeepers are able to assist with accounts payable, accounts receivable, payroll, and taxes.  We have stringent standards to ensure the precision and promptness of financial information, aiding you to make more informed business decisions.

We’ve utilized AI technology to organize, label, and index your data. This allows our agents to quickly respond to customer questions. It also contributes to an adaptable knowledge base that can be referenced by your staff and customers, enhancing the efficiency and responsiveness of your business.

Our customer support outsourcing solutions for startups consist of Digital and Voice Customer Support, Artificial Intelligence (AI) Operations, Support for Back-Office tasks, and Microtasking. By uniting our team with yours, we can broaden your team’s expertise in all aspects of customer interaction. The outcome is an expedited product launch into the market with a strong competitive edge.

Besides being a customer service outsourcing provider, we are also heavily invested in technology. We have pioneered our proprietary AI-driven omnichannel contact center software. This enables us to customize our service to accurately meet our customers’ specific wants and needs.

Our vision at HelpSquad is to continually empower clients. Our mission is to enhance their customer interactions through human task services enabled by API and integration. We partner with the most successful and rapidly expanding brands globally to consistently provide superior customer experiences. We believe in united growth and scaling together.