HelpSquad’s part-time customer service agents are ready to handle a range of tasks to keep your business running smoothly. They’ll answer your customers’ questions via live chat, phone, and email, draft quotes, dispatch follow-ups, schedule appointments, manage orders, provide technical support, and more. Our agents receive thorough training on your business’s systems, allowing them to focus their expertise on the areas that need the most attention. With HelpSquad’s support, your in-house staff can focus on complex or strategic tasks, while our virtual assistants ensure your customers receive personalized, top-quality support that leaves a lasting impression. Empower your team to work more effectively with HelpSquad’s dedicated assistance.
It is up to 90% cheaper to hire a part-time customer service agent than it is to hire a full-time, salaried employee or a temp.
![Part-Time Customer Service Agents](https://helpsquad.com/wp-content/uploads/2022/11/High-Quality-Support-for-A-Steal-of-A-Price.png)
Part-Time Receptionists That Truly Represent Your Brand
![Professional-Highly-Trained-Part-Time-Agents](https://helpsquad.com/wp-content/uploads/2022/11/Professional-Highly-Trained-Part-Time-Agents.png)
Professional, Highly Trained Part-Time Customer Service Agents
Our part-time customer service agents are rigorously evaluated on key skills including speech clarity, grammar, spelling, and typing capabilities. Only candidates with the highest performance scores qualify to join our award-winning team. In addition, we conduct thorough voice assessments to ensure you can choose an agent with a tone and personality that aligns perfectly with your brand’s identity. This attention to detail ensures that each interaction reflects your company’s values, providing a consistent and positive customer experience. With HelpSquad, you can trust that your virtual receptionist will represent your brand professionally and reliably.
![Part-Time CS Agents](https://helpsquad.com/wp-content/uploads/2024/02/Part-Time-Steal-Of-A-Price.png)
High-Quality Support For A Steal Of A Price
Hiring a part-time customer service agents through HelpSquad can save you up to 80% compared to bringing on a full-time, salaried employee or even a temporary hire. Best of all, HelpSquad’s flexibility and scalability empower you to grow your brand at your own pace. Start with a single part-time agent and add additional support whenever your needs expand. This tailored approach allows you to manage costs effectively while ensuring you have the right level of support. Simply fill out the form below, and a member of our team will reach out to discuss the perfect plan for your business needs!
"Their service is outstanding. Their staff is extremely professional and accommodating. Any issues we have had, which were minor, were quickly addressed. When our leads slowed due to the time of the year they switched our monthly plans without question."
– MultiSoft Corporation
HelpSquad is here to help
Get started today!
Part-Time Customer Service FAQ
What services does your Part-Time Customer Service Agents offer?
HelpSquad’s Part-Time Customer Service Agents manage live chat, email support, quote drafting, order processing, appointment scheduling, technical support, and lead capture. They’re trained to represent your brand with tailored, expert support to meet specific business needs.
How do I know if your agency is the right fit for my business?
HelpSquad is designed for flexibility and scalability, from part-time support to full 24/7 coverage, fitting businesses of any size. Our agents are trained on your systems, match your brand’s tone, and integrate seamlessly with your team.
What are the benefits of hiring a Customer Service Agents?
Hiring HelpSquad’s Customer Service Agents can save up to 90% compared to in-house employees. Our highly trained agents handle routine tasks, allowing your team to focus on complex issues while ensuring customers get personalized support. Flexible options also let you scale as your business grows.
How do you ensure the quality of your customer support agents?
HelpSquad’s agents undergo rigorous evaluations, including assessments of clarity, grammar, spelling, and typing. We select only the top performers, with additional voice assessments to ensure a brand-aligned tone and personality.
Can I scale my customer support as my business grows?
Yes, HelpSquad offers scalable solutions. Start with one part-time agent and add more as needed, allowing customer support to grow with your business.
What are your pricing options?
HelpSquad offers competitive pricing, with part-time services starting at $8 per hour. Our team can customize a plan that meets both your budget and support needs.
How quickly can I expect support after signing up?
HelpSquad ensures fast onboarding. Once you sign up, we begin training immediately to get your support agents live as soon as possible.
Do you provide 24/7 support?
Yes, HelpSquad provides 24/7 support, ensuring that your customers have access to help at any time, day or night.
What industries do you specialize in?
HelpSquad serves various industries, including real estate, e-commerce, healthcare, and more. Our agents are trained to meet the specific needs of each industry, offering knowledgeable and seamless support.
What if I am not satisfied with the service?
HelpSquad prioritizes customer satisfaction. If any concerns arise, we promptly address them and make necessary adjustments to ensure our service meets your expectations, providing a tailored experience aligned with your goals.
RECENT HELPSQUAD NEWS
Recent Events
![The Rise of AI Agents in Customer Service 7 ai agents](https://helpsquad.com/wp-content/uploads/2024/12/ai-agents-300x170.jpg)
AI
The Rise of AI Agents in Customer Service
AI for customer service is changing how businesses interact with customers, leading to improved customer satisfaction. It automates repetitive tasks and delivers fast, personalized support. These AI-driven tools transform traditional customer service into a seamless, tech-powered experience. At the core of this shift are AI agents. They use artificial intelligence and real-time problem-solving to meet … Continued
![Offshoring vs Outsourcing: Key Differences and Benefits 8 Offshoring vs outsourcing](https://helpsquad.com/wp-content/uploads/2024/12/image-1-300x171.png)
Customer Service
Offshoring vs Outsourcing: Key Differences and Benefits
This article explores the key differences and benefits of offshoring and outsourcing. Understanding these terms helps businesses make informed decisions about operations. Lets now talk about the difference of offshoring vs outsourcing. Understanding Offshoring and Outsourcing Offshoring and outsourcing help companies cut costs and boost efficiency. Though similar, they differ. Understanding these differences is key. … Continued
![Unlocking Business Potential: The Value of B2B Services in Today’s Market 9 business to business services](https://helpsquad.com/wp-content/uploads/2024/12/b2bservice-300x169.jpg)
Call Center Outsourcing
Unlocking Business Potential: The Value of B2B Services in Today’s Market
Understanding the B2B Landscape The business-to-business (B2B) landscape is huge, connecting companies that sell products or services to other businesses. Unlike B2C or business to customer, B2B focuses on lasting partnerships. These partnerships, often strengthened through a business to business service, promote mutual growth and success. Over time, the B2B landscape has transformed. Companies that … Continued