HelpSquad’s part-time receptionists will answer your customers’ questions via live chat and email, draft quotes, dispatch follow-ups, schedule appointments, manage orders, provide technical support, and more. Our agents will be trained on your business’s systems and focus their expertise on the areas of your business that need the most attention. This will allow your staff to focus on more complex tasks, while also ensuring that your customers are receiving personalized, superior support.
It is up to 90% cheaper to hire a part-time customer support agent than it is to hire a full-time, salaried employee or a temp.
Part-Time Receptionists That Truly Represent Your Brand
Professional, Highly Trained Part-Time Customer Service Agents
Our part-time virtual receptionists are evaluated on speech clarity, grammar, spelling and typing capabilities. Only those with the highest performance scores qualify to become a member of our award-winning team. We also do voice assessments. This will allow you to choose an agent that has a tone and personality that matches your brand.
High-Quality Support For A Steal Of A Price
It is up to 90% cheaper to hire a part-time receptionist than it is to hire a full-time, salaried employee or a temp. The best part is that HelpSquad’s flexibility and scalability will give you the power to grow your brand at your pace. Hire just one part-time agent and add additional support as needed. Fill out the form below and a member of our team will reach out to you to discuss a plan that’s right for your business!
"Their service is outstanding. Their staff is extremely professional and accommodating. Any issues we have had, which were minor, were quickly addressed. When our leads slowed due to the time of the year they switched our monthly plans without question."
– MultiSoft Corporation
Kofile Technologies
"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."
Spark Orthodontics
"Good communication between company and customer!"
N.J. Hair Center
"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."
Mason Bottle
"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."
MultiSoft Corportation
"They handle all of our live support 24x7x365. Awesome customer service!!!"
Simple Agency Oy
"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
HelpSquad is here to help
Get started today!
US Based company and management team
Highly trained live chat and voice agents
Trained on your business’s systems, software, and operations
Eliminate office space, equipment, and employee training costs
Fully versed on industry best practices
Appointment and meeting scheduling
Qualified lead capture
Customer order processing
Troubleshooting and technical support
24/7 coverage available
Dedicated account manager for your business
24/7 Support at 1-877-775-3667 or via live chat
RECENT HELPSQUAD NEWS
Recent Events
10 Sep Call Center Outsourcing
Travel and Hospitality Industry Call Center Outsourcing
10 Sep 2024 By: Maria De Jesus
Delivering great customer service is essential. Airlines, hotels, and travel agencies rely on smooth inquiry handling. Travel call center outsourcing helps manage this effortlessly. Outsourcing call center services brings many benefits. It reduces costs and improves customer satisfaction. By using expert contact centers, businesses can focus on core tasks while ensuring top-notch service. Travel call … Continued
10 Sep Customer Service
Striking the Balance Between Privacy and Personalization in Customer Service
10 Sep 2024 By: Maria De Jesus
Understanding the balance between personalization in customer service and privacy is crucial. Businesses must satisfy customers while safeguarding their data. This article explores how to achieve that balance effectively. Understanding the Importance of Personalization in Customer Service Personalization in customer service tailors experiences to each customer, making them feel valued and understood. Personalized service increases … Continued
10 Sep Business Process Outsourcing
Utilities and Energy Companies 24/7 Call Center Outsourcing
10 Sep 2024 By: Mary Dellosa
In the fast-paced utilities and energy sector, customer service remains crucial. As companies expand, handling customer inquiries can feel overwhelming. Call center outsourcing offers an efficient solution to manage customer interactions. Outsourcing call center services lets utilities and energy companies concentrate on core tasks while ensuring customer queries get handled professionally. This article explores the … Continued