Other stories by Stella Lincoln
12 Apr
Customer Service
10 Tips To A Become Customer Service Expert In 7 Days
Without any doubt, customer support agent performance is one of the most important factors in a company’s growth. About 86% of customers say they will stop buying due to poor customer experience, which costs companies more than $62 billion annually. This is why being a knowledgeable and emotionally intelligent customer service professional is so important. … Continued