Virtual Assistants to take on any task

If you do not have a virtual assistant, you are a virtual assistant.

Add Professional, Highly-Trained, Scalable Talent to Your Team Faster Than You Thought Possible

Results driven virtual assistants

Always On, Always Trustworthy - Your Virtual Assistant Solution!

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Hire Virtual Assistants To Take Care of Your Everyday Tasks

Time-Saving, Stress-Reducing, Affordable

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Your All-in-One Virtual Assistant Solution

HelpSquad live Virtual Assistants (VAs) can handle any task and send your team’s productivity to the next level. Dedicated Virtual Assistants can answer emails, manage chats, and answer phone calls. They can also work in your CRM, schedule meetings, handle customer service, and so much more. Hire a VA for bookkeeping, data entry, research, or any job at your small to midsize business.

 

Make a list of business tasks that you no longer want to do yourself, and HelpSquad VAs can take over. Full- and part-time virtual assistants are available, including digital-only and voice options. HelpSquad will ensure you have the perfect candidate to fill any role. Your team can choose to manage your VA’s training and daily performance or, if you don’t have the time, leave it to HelpSquad’s supervisors, who have years of experience in onboarding and skill-building for customer support agents.

 

No need to waste time searching or running lengthy hiring campaigns—we’ve already done the hard part for you. Our team includes a pool of multilingual, thoroughly vetted virtual assistants who are ready to jump in and support your business from day one.

Choose us

HelpSquad Virtual Assistants

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Help You Can Afford

Whether you need full-time or part-time virtual assistants, HelpSquad will save you money and time. Avoid the overhead costs that come with adding a new in-house employee. Eliminate the need for additional office space, training and onboarding, or buying new equipment and supplies. When you hire a VA, HelpSquad will ensure all required equipment is provided, and data security is a standing priority, ensuring that your information is always protected.

 

At HelpSquad, we offer flexible pricing for both dedicated and part-time virtual assistant services—so whether you’re running a growing startup or managing a large team, we’ve got options that fit your budget. First time outsourcing? No problem. We’ll work with you to create a plan that makes sense for your business while delivering reliable support, and great results.

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24x7 Coverage and Flexible Hours

If you need a full-time or part-time live virtual personal assistants available around the clock, you’ve come to the right place. Hire a VA for regular business hours or to cover after-hours and weekend service. They can also cover overflow volume. We’ll be there whenever your customers need assistance, even when your team is taking a well-deserved break. With HelpSquad’s reliable VAs, you can trust that customer inquiries and support requests are managed promptly and professionally.

 

In addition to virtual assistants, HelpSquad offers a shared managed chat service to staff your website’s live chat 24/7. These skilled agents will boost productivity and increase sales, ensuring your business is supported and active—even while you sleep.

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Build a Team You Can Trust

Hiring VAs from sites like Upwork or Fiverr can be a gamble. Language barriers, time zone challenges, or unreliable communication could be a challenge. This can create headaches for both your team and your customers. With HelpSquad, you get a different experience. Every client is paired with a U.S.-based account manager to ensure clear communication and strong data security. And unlike freelancers, our virtual assistants are coached and supported by our in-house team, so you get dependable, professional service you can count on—without the extra hassle.

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Scalable Support for Any Business

Virtual assistants make it easy to grow your team without the pressure of hiring all at once. Start with one virtual assistant to take on a specific task. You can gradually add more support where it’s needed as your business expands. This kind of flexibility is ideal especially for small businesses. When you’re ready to scale, just let your dedicated account manager know. We’ll help you expand your team smoothly and on your terms. HelpSquad’s VAs provide a cost-effective, scalable solution designed to grow alongside your business needs.

HelpSquad is here to help

Get started today!

US Based company and management team
Serving legal, home, business, financial industries for 15+ years
Trained on your business’s systems, software, and processes
Eliminate office space, equipment, and employee training costs
Fully versed on industry best practices
Appointment and meeting scheduling
Qualified lead capture
Customer order processing
Research, Troubleshooting and Technical support
24/7 coverage available
HIPAA and PCI compliance
Dedicated account manager
24/7 Support at 1-877-775-3667 or via live chat
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Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."
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Spark Orthodontics

"Good communication between company and customer!"
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N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."
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Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."
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MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"
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Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
Live Virtual Assistants FAQ

What tasks can a virtual assistant handle?

HelpSquad VAs take on tasks like answering emails, managing live chats and phone calls, CRM updates, scheduling, bookkeeping, data entry, and customer service. They keep daily operations running smoothly and efficiently.

How much do your virtual assistants cost?

Starting at $8/hour, HelpSquad offers flexible, full- and part-time packages. Our services cut costs by eliminating in-house overhead, saving you on office space and equipment.

How do I find the right virtual assistant for my needs?

HelpSquad makes matching easy with multilingual, pre-vetted assistants tailored to your needs. You can manage training or let our supervisors handle it for seamless onboarding.

Are your virtual assistants located in the US?

Our VAs are globally based, offering multilingual support and round-the-clock availability. They have all gone through thorough spelling and grammar exams and voice screening (as needed). HelpSquad can also find up to EF SET C2 proficient English speakers. A US-based account manager ensures quality and seamless communication.

What kind of training do your virtual assistants receive?

Our virtual assistants are trained specifically for the role they’re assigned. We also make sure they’re fully trained on your systems, tools, and processes. Plus, they get ongoing coaching to stay sharp and up to date with best practices in your industry.

Can I scale my virtual assistant team as my business grows?

Yes, our services are fully scalable. You can start with one virtual assistant and add more as your business needs grow.

What security measures do you have in place?

We take data security seriously. Our virtual assistants follow strict protocols and we’re fully compliant with HIPAA and PCI standards to keep your information safe and protected.

Do you offer 24/7 support?

Yes! We provide full 24/7 coverage, including evenings, weekends, and holidays, ensuring customer assistance at any time.

How do I communicate with my virtual assistant?

You can reach your VA through email, phone, Slack, or live chat or whatever works best for you. Plus, a dedicated account manager is there to keep everything running smoothly.

What if I am not satisfied with my virtual assistant?

Your satisfaction matters to us most. If things aren’t working out, we’ll step in. We will provide extra training, coaching, or matching you with a different VA who’s a better fit for your needs.

How quickly can I hire a virtual assistant?

We have trained VAs ready to go, so in many cases, we can get someone started quickly. If your role has specific needs, it might take up to 30 days to find the perfect fit. We will move fast to match your timeline.

What industries do you serve?

HelpSquad serves a broad range of industries—like healthcare, legal, financial services, real estate, and e-commerce. We’ve been doing this for over 15 years, so we know how to adapt our services to meet the specific needs of each field.

Customer Service KPIs explained

18 Questions You Should Ask Yourself To Develop Effective Virtual Assistant KPIs

In this eBook, we will highlight 6 of the most common service KPI’s and present 18 questions you should ask yourself in order to ensure the measurements you capture deliver high value, actionable data.

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