Virtual Assistants to take on any task

If you do not have a virtual assistant, you are a virtual assistant.

Add Professional, Highly-Trained, Scalable Talent to Your Team Faster Than You Thought Possible

Results driven virtual assistants

Always On, Always Trustworthy - Your Virtual Assistant Solution!

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Hire Virtual Assistants To Take Care of Your Everyday Tasks

Time-Saving, Stress-Reducing, Affordable

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Your All-in-One Virtual Assistant Solution

HelpSquad live Virtual Assistants (VAs) can handle any task and send your team’s productivity to the next level. Dedicated Virtual Assistants can answer emails, manage chats, and answer phone calls. They can also work in your CRM, schedule meetings, handle customer service, and so much more. Hire a VA for bookkeeping, data entry, research, or any job at your small to midsize business.

 

Make a list of business tasks that you no longer want to do yourself, and HelpSquad VAs can take over. Full- and part-time virtual assistants are available, including digital-only and voice options. HelpSquad will ensure you have the perfect candidate to fill any role. Your team can choose to manage your VA’s training and daily performance or, if you don’t have the time, leave it to HelpSquad’s supervisors, who have years of experience in onboarding and skill-building for customer support agents.

 

There is no need to scour the internet or spend countless hours on hiring campaigns to find the right virtual assistant. We have a pool of multilingual, vetted, and carefully screened agents ready to join your team and help your business grow.

Choose us

HelpSquad Virtual Assistants

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Help You Can Afford

Whether you need full-time or part-time virtual assistants, HelpSquad will save you money and time. Avoid the overhead costs that come with adding a new in-house employee. Eliminate the need for additional office space, training and onboarding, or buying new equipment and supplies. When you hire a VA, HelpSquad will ensure all required equipment is provided, and data security is a standing priority, ensuring that your information is always protected.

 

HelpSquad offers flexible pricing packages for both dedicated and part-time Virtual Assistant services, which can be structured to accommodate any business size or budget. Whether you’re a large enterprise or a small business outsourcing for the first time, we’ll find the ideal solution to meet your unique needs, providing quality service and efficiency.

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Flexible Hours and 24x7 Coverage

If you need a full-time or part-time live virtual personal assistants available around the clock, you’ve come to the right place. Hire a VA for regular business hours or to cover after-hours and weekend service. They can also cover overflow volume. We’ll be there whenever your customers need assistance, even when your team is taking a well-deserved break. With HelpSquad’s reliable VAs, you can trust that customer inquiries and support requests are managed promptly and professionally.

 

In addition to virtual assistants, HelpSquad offers a shared managed chat service to staff your website’s live chat 24/7. These skilled agents will boost productivity and increase sales, ensuring your business is supported and active—even while you sleep.

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Build a Team You Can Trust

When hiring a freelance virtual assistant from Upwork or Fiverr, you never know what you’re going to get—especially when the VAs are working remotely from anywhere in the world. Language barriers, time zone differences, and inconsistent communication can often impact interactions with both customers and your team. With HelpSquad’s virtual assistants, you’ll be assigned a US-based account manager who ensures seamless communication and tight data security, giving you peace of mind. Hiring a freelance VA can mean more work and more risk for you, but a HelpSquad virtual assistant receives ongoing coaching and supervision from the on-site HelpSquad team, guaranteeing consistency, professionalism, and reliable support at every step.

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Scalable Support for Any Business

With live Virtual Assistants, you can start small and expand your team as your needs evolve. This flexibility makes virtual assistants the perfect solution for small businesses. Begin with a single VA focused on a specific role, then add additional VAs to cover more tasks or specialized areas as your business grows. When you’re ready to scale up further, simply inform your dedicated account manager, and we’ll seamlessly support your expansion, allowing you to build a team at your own pace. HelpSquad’s VAs provide a cost-effective, scalable solution designed to grow alongside your business needs.

HelpSquad is here to help

Get started today!

US Based company and management team
Serving legal, home, business, financial industries for 15+ years
Trained on your business’s systems, software, and processes
Eliminate office space, equipment, and employee training costs
Fully versed on industry best practices
Appointment and meeting scheduling
Qualified lead capture
Customer order processing
Research, Troubleshooting and Technical support
24/7 coverage available
HIPAA and PCI compliance
Dedicated account manager
24/7 Support at 1-877-775-3667 or via live chat
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Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."
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Spark Orthodontics

"Good communication between company and customer!"
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N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."
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Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."
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MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"
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Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
Live Virtual Assistants FAQ

What tasks can a virtual assistant handle?

HelpSquad VAs take on tasks like answering emails, managing live chats and phone calls, CRM updates, scheduling, bookkeeping, data entry, and customer service. They keep daily operations running smoothly and efficiently.

How much do your virtual assistants cost?

Starting at $8/hour, HelpSquad offers flexible, full- and part-time packages. Our services cut costs by eliminating in-house overhead, saving you on office space and equipment.

How do I find the right virtual assistant for my needs?

HelpSquad makes matching easy with multilingual, pre-vetted assistants tailored to your needs. You can manage training or let our supervisors handle it for seamless onboarding.

Are your virtual assistants located in the US?

Our VAs are globally based, offering multilingual support and round-the-clock availability. They have all gone through thorough spelling and grammar exams and voice screening (as needed). HelpSquad can also find up to EF SET C2 proficient English speakers. A US-based account manager ensures quality and seamless communication.

What kind of training do your virtual assistants receive?

HelpSquad VAs receive training based on the role assigned and can receive thorough training on your systems, processes, and software. Ongoing coaching ensures they stay current on industry best practices.

Can I scale my virtual assistant team as my business grows?

Yes, our services are fully scalable. Start with one VA, and as your business grows, simply add more team members as needed.

What security measures do you have in place?

We prioritize data security, complying with HIPAA and PCI standards. Each VA operates under strict data protocols to keep your information safe.

Do you offer 24/7 support?

Yes, we provide 24/7 support, including after-hours and weekend coverage, ensuring customer assistance at any time.

How do I communicate with my virtual assistant?

You can connect with your VA through email, phone, Slack, or live chat. A dedicated account manager ensures streamlined communication and smooth operations.

What if I am not satisfied with my virtual assistant?

Your satisfaction is our priority. If you’re not fully satisfied, we’ll work to coach them, improve training or find a VA better suited to your needs.

How quickly can I hire a virtual assistant?

Our pool of trained VAs is ready to start. Once you reach out, we’ll set up your support quickly to meet your timing needs. For engagements with specific requirements, hiring can take up to 30 days.

What industries do you serve?

HelpSquad supports industries like legal, healthcare, finance, real estate, and e-commerce. With over 15 years of experience, we tailor our services to meet each sector’s unique needs.

Customer Service KPIs explained

18 Questions You Should Ask Yourself To Develop Effective Virtual Assistant KPIs

In this eBook, we will highlight 6 of the most common service KPI’s and present 18 questions you should ask yourself in order to ensure the measurements you capture deliver high value, actionable data.

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