P: 1-877-775-3667 E: info@helpsquad.com

LIVE CHAT SALES AND SUPPORT AGENTS


US-BASED

FOR YOUR WEBSITE

Plans starting at only $95/month

WHAT IS A MISSED LEAD WORTH?

Monthly Visitors to Your Website:

Average Order or Subscription Size:

You're Missing $0.40 in Leads Every Month!

CONVERT MORE LEADS & RETAIN MORE CLIENTS

with a 24/7 live chat sales & support for your website

WHAT WE DO

We are LIVE CHAT SALES & SUPPORT SPECIALISTS

We turn your online visitors into paying customers.

Our HelpSquad conversion specialists are your dedicated live chat agents providing sales & customer support, monitoring and engaging your site's visitors with the grace and professionalism that your business deserves. Your HelpSquad will learn your business in and out and act as an authentic extension of your sales & customer support team, freeing up your time and helping you convert more leads.

24/7 Live Chat Sales & Customer Support Teams

Meeting Scheduling & Calendar Integration

Social Media Sales Outreach

We answer your customer's questions.
Just like you would.

Whether you're already using live chat to sell or not, you know your customers have questions. And unanswered questions means sales for your competitors. Think of HelpSquad like a personal concierge of smart & friendly people for your web site. We're not overseas operators or robots who pretend to know your business. We are an authentic extension of your brand and more cost-effective than a full-time employee.

How it works

Step 1

FAQ & Messaging Guide Creation

Our in-house professional copywriters gather FAQs from you and your web site and turn them into messaging guidelines that fit your brand's tone and business objectives.

Step 2

Review & Approval of Squad Strategy

Your Squad Leader will review & revise the messaging guidelines with you until you feel comfortable with the approach and language we will use with your customers.

Step 3

Full Transparency & Live Feedback

Once we start interacting with customers on your site, you will have full access to our software so you can give live feedback as well as see every chat transcript. We believe in our skills and love feedback from you.

Testimonials

We are ANALYTICS ALL-STARS
TECHNOLOGY TITANS

We analyze your web site analytics so you don't have to.

Wouldn't you like to know if most of your web traffic was coming from a new market that you haven't tapped into yet? Or maybe you'd like to know if customers are clicking on that new call-to-action button you put on your landing page?

Your HelpSquad is much more than a live chat sales team. We are Analytics & Marketing Specialists who will turn your data into real recommendations that we'll send to you in an easy-to-read report every month.

Google Analytics & SEO Review

We review and analyze your site's Google Analytics data and recommend more cost-effective ways to drive traffic.

Customer Intelligence Reports

Like a psychologist, your Squad Leader will analyze chat transcripts for language and trends that help identify why your customers buy and why they'd buy again.

Heatmap Analytics

Our heatmap analytics track where users are clicking on your site and give you valuable information for improving your web design for more conversions.

"Our monthly intelligence reports include observations and suggestions based on our interactions with your visitors. We've helped countless businesses unlock new revenue streams and convert more leads because of these reports."

Chad Lower
Conversion Specialist, HelpSquad

WHY HIRE THIS GUY WHEN YOU COULD HAVE YOUR OWN SQUAD 24/7 FOR $95?

This Guy

COSTS $50,000 A YEAR

vs

PLANS STARTING AT ONLY $95/MO

Live Chat Agent Sales & Support Plans

STARTER SQUAD

$95 / month
25 Unique Engagements

+$4.80 per additional engagement* (limit 24)


Ideal for a business with less than 500 visitors per month. We help you learn more about your target markets, increase sales & support your valued client base!
 
 

24/7 Live Chat Coverage

Meeting Scheduling & Calendar Integration


FAQ Creation & Copywriting

Custom tailored for your business

14 DAY FREE TRIAL!

PRO SQUAD

$360 / month
100 Unique Engagements

+$4.60 per additional engagement* (limit 99)


Ideal for business with 1,000 - 2,500 visitors per month. We help your business continue grow to new levels by converting more leads and servicing your existing client base!


24/7 Live Chat Coverage

Meeting Scheduling & Calendar Integration


FAQ Creation & Copywriting

Custom tailored for your business

Customer Intelligence & Analytics Reports

14 DAY FREE TRIAL!

ALL-STAR SQUAD

$700 / month
200 Unique Engagements

+$4.50 per additional engagement* (unlimited)


Ideal for a business with at least 2,500 visitors per month. We help you continue to be a leader in your industry by providing the highest quality of sales and support!
 

24/7 Live Chat Coverage

Calendar Integration & Custom Database Integrations


FAQ Creation & Copywriting

Custom tailored for your business

Customer Intelligence & Analytics Reports

14 DAY FREE TRIAL!

ENTERPRISE PRICING

Need more than 200 engagements or a custom package for high volume business?
Call 877-775-3667 ext 717 or chat with us for custom quote.

Affiliation

Interested in earning unlimited amounts of income for your business? Become a HelpSquad Affiliate!

* What is a Unique Engagement? A unique engagement is a direct chat between a Squad Member and customer in which the chat is active between both parties. If an agent initiates a chat with a visitor and they do not respond, it is not considered a unique engagement.

Any More Questions?

How can I trust HelpSquad to interact with my customers?

This is a great question and I'd imagine you've seen first-hand how quality of service and creating a rapport can factor into a deal closing...often more so than cost. We certainly understand this concern at HelpSquad and truly value the importance of your brand's reputation.

Our Squads are highly-screened and trained to ensure you have comfort with their approach, strategy, and style. This is something we take very seriously and was a major factor in why we started this business. We thought other providers fell short in this department and, as a result, companies were missing out on opportunities to take advantage of the benefits of a strategic live chat sales & marketing strategy.

Is HelpSquad right for my business?

We believe we can help any business grow, but we tend to be the best fit for companies that need a personal touch to help convey the value of their offering. Customers love live chat because it's like a personal concierge for your web site, and it shows them you care.

We help clients across all types of industries, since the personal approach to selling and conveying value is something customers expect these days. We'd love to prove to you we're worth it, so why don't you sign up for a free trial and see for yourself? You've got nothing to lose!

Does HelpSquad get me leads?

YES! And we help you convert leads into sales & meetings that we can put on your calendar for you. One way we do this is by proactively chatting with your site's visitors, using our award-winning software to target visitors "more likely to buy." We also do social media sales outreach and use industry tactics we've developed through the years. Sign up for a free trial and see how we do it.

What type of people are on my HelpSquad?

All of our HelpSquads are comprised of US-Based expert communicators, savvy salespeople, and tech gurus. This combination of skill sets is hard to find, which is why HelpSquad hires 1% of applicants and puts them through a rigorous training program to ensure they have the skills, intellect, and personality to chat with your prospective & existing customers just like you would.

How is HelpSquad so cheap? Are you overseas or robots?

Our prices may be cheap but not at the expense of our customers. All of our squads are real, highly-educated, US-based specialists with diverse skill sets and expertises. Our squads work on multiple businesses at a time, so that's how we keep prices down. We know how important it is to know the people on your Squad, so we always set up an initial video call so you can meet the Squad and they can meet you.

What if HelpSquad can't answer a customer's question?

Sometimes we may need more information from you to address a customer. When this happens, our Squads are great at letting your customers know they need to look into a question more thoroughly before getting back to them. We'll ask for their email and follow-up with them after we double-check with you. No customer question left unanswered.

Have any other questions? Chat with us! We'd love to meet you and learn about your business!

A 14 DAY FREE TRIAL Squad awaits you!
Start converting more leads into sales & meetings today!

INCLUDES ...
  • A Dedicated HelpSquad Expert Live Chat Team
  • FREE Strategy & Marketing Session
  • FREE Heatmap & Google Analytics Review
  • FREE Customer Intelligence Report