Personalized responses, customized chat flows, intelligent routing, answers to your customers’ most pressing questions, and an experience your customers will actually enjoy – chatbots done the right way!
Not only will our chatbots lighten the workload for your team and provide your customers with 24/7 support, they can do so much more! Our customized ‘bots can answer common questions, schedule appointments, conduct surveys, prequalify and capture leads, perform mathematical calculations, and collect confidential information. They can also process natural language, incorporate decision trees, and communicate with any external APIs to send or retrieve data.
Your customers will have access to answers to their most pressing questions from anywhere at any time. They can request anything from videos and how-tos to infographics and assembly instructions. You tell us what your customers need most, and we’ll make sure your ‘bot is designed to provide it. And, don’t worry. Your website visitors will still be able to speak with your team when they really need to. HelpSquad chatbots are designed for easy access to live agents so at any point a customer can request a live conversation and get one! Try us for free today!
– Satisfied HelpSquad Higher Education Client
Our friendly chat support agents are here to answer your questions about our managed chat bot service. HelpSquad BPO has omnichannel support solutions for businesses of any size, helping businesses outsource chat, email, SMS/Texting, phone, social media customer support as well as knowledge base management, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
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