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Set Up a Live Chat Service and Go Home at 5 o’Clock

Mike Figliuolo, the founder of Thought Leaders, was a tough guy. A former US army platoon leader. An entrepreneur. A certified Master Fitness Trainer. Not exactly the type of person you would expect to have a heart attack at 43. Despite all his accomplishments, Figliuolo learned one important lesson: he wasn’t making time for his … Continued

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Who would have thought that physical contact between humans would become a major obstacle to running a business.  Yet, this is the reality in 2020. The dangers of COVID-19 changed the way people live, work, and do business. Perhaps not just for the time being, but for the long run. The home office switch was … Continued

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3 Old-School Customer Loyalty Strategies that Still Work

When one thinks about customer loyalty, the mind likely goes to the mom and pop stores in small towns. You know, those one-stop-shops that have everything from groceries to hardware, also doubling as the town’s gossip hub. Everyone knows everyone, and you’re treated like family. Fortunately, it doesn’t matter if you have four employees or … Continued

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