Tabs3 has been built to help law firms be more organized and more productive. The main components of Tabs3 are Billing, Financials and PracticeMaster. Tabs3 Billing makes it easy to get your bills out quickly, with customized statements and insightful management reports. With the Financials module, you will be able to access all of the accounting tools available in Tabs3 and manage client trust accounts, reconcile bank statements, pay invoices and print financial statements. PracticeMaster is a matter management tool that will help you organize all the contacts, appointments, research, fees, documents and emails related to a matter, ensuring easy access.
With a managed live chat service that is operated 24/7 by one of our teams, you can double the leads that you send from your website into Tabs3. This is because many website visitors would interact with your firm if they could do it easily, and live chat is very easy to use and very accessible. If the visitors have a small question, they are much more likely to use live chat than they are to give you a call or send an email. Once they click the live chat button, they will have to enter their contact information, and just like that, you have a new lead.
Live chat also comes with the added benefit that all the conversations are recorded and stored into Tabs3. These conversations can be reviewed at a later date, either when contacting individual leads or when creating new marketing strategies. If a lead generated through the live chat had a question about a certain service, this lead can be contacted in regards to that service. On the other hand, if you routinely get the same question in your live chat, that is an indication of what your target market is interested in, and what their common pain point is. You can then add an answer to this question in your ads and content marketing to increase your conversion rates.