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RECENT HELPSQUAD NEWS
Recent Events
06 Dec AI
EHR and EMR Differences: Understanding Key Distinctions
Do you remember the times when you had to carry your health record files in a doctor’s office? These files were filled with lab results, notes, and all kinds of documents. It felt like going through the history of your entire health each time you flipped through that folder. But today, all that information is … Continued
04 Dec Healthcare
How a HIPAA Business Associate Agreement Keeps You Compliant When Outsourcing
If you’re a healthcare provider thinking about outsourcing admin tasks to a virtual assistant, there’s something you absolutely cannot overlook. It’s called a HIPAA Business Associate Agreement. If that term sounds like legal mumbo jumbo, don’t worry. I’m going to break it down so it actually makes sense and show you why it’s non-negotiable if … Continued
25 Nov Healthcare
How Virtual Assistants Support Remote Patient Monitoring
A lot of clinics are getting interested in Remote Patient Monitoring. And for good reason. It helps track patients with chronic conditions, catch issues early, and prevent emergencies. But there’s one thing most clinics struggle with: “We don’t have enough people to run it.” And that’s fair. Adding a whole new layer of work (onboarding … Continued