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InterAction Chat Integration

Automate chat leads for InterAction

Funnel more leads into InterAction and provide better customer support with HelpSquad’s Managed 24/7 Live Chat Service.

Integration with InterAction

InterAction is a CRM that will help you turn your leads into customers thanks to features that maximize efficiency, leverage client data to inform business decisions, and sustain and grow your business. HelpSquad’s 24/7 managed live chat service is the perfect addition to InterAction, because it will automatically funnel more leads into the platform.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Phone calls can be intimidating for a lot of people, especially when it comes to contacting law firms or when English is a second language. Email conversations on the other hand can take too long, and many prospects will simply drop out of the sales funnel at this point, never to return again. However, if these prospects have the option to get in touch with one of your representatives quickly and with minimal effort, they will turn into leads. This is where a managed live chat service can be really useful, and why live chat has been shown to double the leads generated from your existing website traffic.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to InterAction. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 InterAction customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your InterAction needs

Every contact is an opportunity, and with InterAction, you will have the tools to make sure that every one of your prospects has a chance to become a client. In order to do this, InterAction will help collect and maintain client relationship information, manage risk and compliance, make the client data available across your business systems, maximize efficiency by automating contact data recording and management, access client insight to sustain and improve business growth, and analyze and optimize client experience and engagement. 

 

InterAction’s tools can be further augmented with the use of a managed live chat service such as HelpSquad. Live chat has been shown to be the most popular support option online, because it is accessible and requires minimal commitment. With HelpSquad, live chat can be available on your website 24/7, and during this time, it can generate leads continuously. How does live chat generate leads? It’s very simple – users will visit your website for a variety of reasons, and some of them may have some extra questions that they would like to ask about your services or some other matter. However, these questions are usually not important enough to warrant a phone call or email, so if there is no live chat on the website, the visitor will just leave. With live chat on the other hand, the user will enter his or her contact information and then have a discussion with a live chat agent, effectively becoming a new lead.

 

The conversations that prospects have through live chat can also be saved and registered into InterAction, where they can be organized and reviewed in order to gain insights into your target market. These insights can be very valuable, and they can be used to augment marketing and advertising campaigns, increasing ROIs and conversion rates across the board. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"