Monday.com was built with modern enterprises in mind. It is a well-secured, customizable platform that will allow you to bring all your teams in one central hub. On top of that, Monday.com offers powerful reporting and analytics tools, along with the capacity to integrate the platform with other software tools such as Jira and Salesforce.
One of the big pros of working with Monday.com is the powerful automation feature. With this feature, you can remove a lot of the busy work that is inherent in any marketing campaign or sales process. You can take leads, assign them to various campaigns, and then automatically nurture these leads over time based on where they are in the sales funnel. Some leads might be ready to purchase right away, while others are waiting for a discount. All you have to do is qualify the leads correctly and Monday.com takes care of everything else.
Qualifying leads can be very easy when you are working with leads generated through live chat. These leads are usually one or two steps away from making a purchase, and if they do not complete the purchase immediately after talking to a live chat operator, you will be able to know why the sale did not go through by looking at the conversation logs. The lead can then be contacted in the future, when the product or service they were interested in goes on discount, and you will likely close the sale.
Monday.com also stands out due to its full integration suite. Are you working with Salesforce to manage your customers, or Mailchimp for your email marketing campaigns? Monday.com centralizes all these tools allowing for further integration with other software. For example, you can integrate HelpSquad within Monday.com and then when you launch an email campaign or a new landing page, you can integrate HelpSquad’s live chat without the hassle of having to work with each tool separately.
