Let us engage with your customers on one of their favorite communication channels, Facebook! HelpSquad’s live chat team responds quickly and professionally to any direct messages initiated via your company’s Facebook page. Your followers will never have to wait for answers again. As soon as they reach out to you, they are guaranteed prompt attention and assistance 24/7. The best part is that it takes virtually no time to outsource Facebook Messenger interactions to HelpSquad’s managed chat service. This feature is included free with any subscription package.
Professional, intelligent live chat agents to provide quality, 24/7 support to your customers via two-way Facebook Messenger chat.
An Omnichannel Option For the Modern Customer
More Communication Channels, More Opportunities
The Facebook Messenger feature opens businesses up to a whole new world of opportunity and revenue. Having a live human present to answer questions 24/7 whenever a prospect or customer visits your company’s Facebook page can mean the difference between losing or making a sale. Current and prospective customers love having this type of access and availability to support, and will be far more likely to become return customers. Let us get you started today!
"We were swamped with customers using our Facebook page to contact our customer service with basic questions. --Where is my order? --How much is shipping? HelpSquad helped us by fielding all incoming Facebook messenger conversations by a professional team of agents! We can now again focus on what is important, our business!"
– Satisfied HelpSquad Client
You’ve got questions? We’ve got answers.
Our friendly chat support agents are here to answer your questions. HelpSquad BPO has omnichannel support solutions for businesses of any size, helping businesses outsource chat, email, SMS/Texting, phone and social media customer support, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
RECENT HELPSQUAD NEWS
Recent Events
Understanding the Cost of AI in Healthcare
The healthcare industry will transform through AI technology which enables quick diagnostic tests and personalized medical care and efficient operational systems. The expense of AI implementation in healthcare proves to be quite expensive. The total cost of healthcare AI implementation includes data usage expenses together with system adaptation costs and regulatory compliance expenses and staff … Continued
AI in Primary Care: Transforming Diagnosis, Treatment, and Patient Experience
AI in primary care is already aiding diagnosis, treatment, and admin work, but success needs fair, safe rollout that builds trust. Poor data, bias, bad design, and unclear rules slow progress. Strong data, clear models, and smooth workflow fit are key, along with training for doctors and open talks with patients. AI can aid behavioral … Continued
Revolutionizing Patient Care: The Role of Chatbot Technology in Healthcare
In recent years, the healthcare field has changed fast with new tech. Chatbot Technology in Healthcare leads this shift in patient support and care. Using AI and NLP, chatbots boost communication, give fast access to health info, and cut admin work. This article looks at how chatbot tech helps care, the issues it faces, and … Continued