Maria De Jesus

Claim denials are a massive headache. They slow down payments, eat up staff time, and cost hospitals and clinics billions. So what’s going on? The truth is, the old ways of denial management just aren’t cutting it anymore. Providers are starting to realize that being reactive is expensive. What works now is prevention. Fixing the … Continued

Managing revenue in healthcare is like trying to plug holes in a leaky bucket—just when you think everything’s under control, a denied claim slips through and throws everything off. Denials have always been part of the process, but now they’re piling up fast. Hospitals reportedly spend around $19 billion a year just trying to reverse … Continued

Healthcare in 2025 looks different. Providers aren’t just being paid for how many services they deliver. They’re being measured on how well their patients do. Things like fewer hospital readmissions, better chronic condition management, and healthier patients overall matter more than the number of procedures. This is what value based care is all about. And … Continued

We’re excited to announce that HelpSquad has been recognized as a 2025 Spring Clutch Global Award winner for our excellence in Customer Support Outsourcing services. This places us among the top 15 customer service providers worldwide on Clutch, the leading global marketplace for B2B service providers. What the Clutch Global Awards Mean Clutch evaluates tens … Continued

Let’s talk about a healthcare job you probably haven’t heard enough about, but that’s growing fast and you can do it from anywhere. I’m talking about medical claims processing jobs. It’s one of those behind-the-scenes roles that makes the whole system work. Mainly, helping doctors get paid and making sure insurance claims don’t fall through … Continued

Revenue losses, compliance risks, and patient trust are on the line. Let’s talk about what’s really going wrong—and how to fix it without burning out your team. What’s Really Draining Your Practice? Most healthcare providers focus on patient volume or insurance reimbursement rates when thinking about revenue. Totally fair. But here’s something we don’t talk … Continued

Learning how to become a medical administrative assistant remotely is an awesome way to enter the healthcare industry, without even leaving your home. This job is perfect if you’re organized, tech-savvy, and enjoy helping people. Let’s talk about exactly how to become a medical administrative assistant, step-by-step, with a focus on remote opportunities. What Does … Continued

Let’s break it down. If you’ve ever typed into Google, “What is a medical administrative assistant?” — you’re not alone. A Medical Administrative Assistant (MAA). Also called an administrative assistant medical, medical administration assistant, or even a medical admin assistant, they play a vital role in healthcare facilities. They are the ones who keeps the … Continued

Running a healthcare practice isn’t getting any easier. There’s more to manage—tech tools, compliance rules, patient needs—and not enough hours in the day. That’s why a lot of smaller practices are starting to notice something that’s been quietly gaining momentum: the healthcare BPO market. It’s growing fast, and for good reason. Outsourcing some of the … Continued