Mary Dellosa

Running an online shop sounds fun—until the customer questions hit. Suddenly, you’re fielding “Where’s my order?” and “How do I return this?” all day long. It’s a quick way to lose focus on the parts of your business you actually enjoy. That’s why more and more businesses turn to ecommerce customer service outsourcing. By teaming … Continued

Nowadays helping customers just isn’t enough. Companies need to find ways to go beyond what customers expect. This is where proactive customer service comes into play. By figuring out what customers need before they even ask, businesses can boost how happy customers are build better relationships, and in the end, grow more. In this article, … Continued

Are you a property manager juggling too much and looking for an easier way to serve your clients? A property management answering service with virtual receptionists could be the solution. In this article, we’ll explore how virtual receptionists can lighten your load, help you choose the right service, and show you how to smoothly add … Continued

In today’s busy business world, companies often outsource IT to stay competitive. By working with outside experts, they save money and focus on what they do best. But outsourcing can be tricky. This IT outsourcing guide guide shares simple tips to help your business handle challenges and get the best results. What is IT Outsourcing? … Continued

In healthcare, every patient deserves to feel cared for, even when the office is busy. A healthcare call answering service ensures patients never feel ignored. It handles calls with warmth and attention, helping both patients and staff. In this article, we’ll explore how these services can make a real difference, how to choose the right … Continued

In the fast-paced legal industry, strong communication is key to great client service. A reliable law firm call answering service with virtual receptionists helps ensure smooth client communication and boosts satisfaction. Understanding the Importance of a Call Answering Service for Law Firms With growing demands on law firms, managing calls while handling legal work can … Continued

Work is changing fast, and virtual assistance plays a key role in this shift. To navigate this new landscape, you must understand the key roles and virtual assistant skills. But first let’s understand what is a virtual assistant? Understanding the Concept of a Virtual Assistant Defining a Virtual Assistant A virtual assistant offers remote administrative, … Continued

Discover tips to prevent burnout and maintain work-life balance as a virtual assistant. Learn how to set boundaries, manage tasks, and prioritize self-care.

Working with virtual assistants is common in project management now.They help organize tasks, manage projects, and boost productivity. But it can be tricky without the right remote management tools. This article explains why project management tools are important for working with virtual assistants and how to choose the best one. We’ll also share tips to … Continued