Outsource Smarter with AI-Powered BPO -Backed by Real People

Outsourcing with HelpSquad is a simple, proven way to scale operations efficiently. Our services include:

• Customer Support & Call Center Services – Inbound and outbound calls, live chat, email, and social media interactions,and AI solutions.
• Patient Experience – Appointment setting, insurance verification, 24×7 chat, and local SEO
• Sales & Appointment Setting – Lead generation, cold calling, inbound sales, and customer retention strategies.
• Marketing & Outreach – Customer engagement campaigns,content development, social media, and promotional support.
• Back-Office Solutions – Data entry, bookkeeping, research, and administrative support.

Outsourcing shouldn’t be complicated or costly. HelpSquad keeps it simple—no upfront fees, no long-term commitments, and pricing that’s easy to understand. Get started for as little as $500/month for part-time support or $1,560/month for full-time. Digital vs. voice rates vary—contact us today to learn more.

HelpSquad keeps your support team fully covered—day or night. Our AI handles routine inquiries instantly, while trained agents step in for more complex issues. Whether it’s peak times, late nights, or weekends, your customers always get the help they need.

We support every major channel—phone, email, SMS, live chat, and social media—so customers can reach you on their terms. And for international businesses, our bilingual agents and AI-powered translation tools make real-time communication easy and accurate.

Bring your own tools—HelpSquad agents are proficient in Zendesk, Freshworks, HubSpot, Salesforce, and other industry-leading platforms, making integration smooth and efficient.

Outsourcing with HelpSquad isn’t just about saving money—it’s about expanding your operational capacity without the overhead. We help businesses:

• Enhance Customer Support – Improve response times and service quality with AI-powered BPO solutions and trained agents.
• Boost Sales & Lead Generation – Reach more prospects with outbound sales calls and follow-ups.
• Streamline Operations – Hand off time-consuming tasks like admin work, bookkeeping, and back-office processes.
• Maintain 24/7 Availability – Make sure you never miss a customer inquiry-no matter the time zone.

From customer support to sales and appointment setting, our call center services are built to handle every customer interaction with professionalism and care.

Our inbound team manage everything including customer questions, order processing, billing issues, and troubleshooting. Outbound agents focus on driving growth through lead generation, sales calls, and customer retention efforts. We can provide a couple of agents or build you an entire team including Team Leaders, Quality Assurance, and Trainers.

Delivering exceptional patient care goes beyond the exam room. HelpSquad’s AI-powered BPO services ensure fast, reliable, and compassionate support for medical practices. From appointment scheduling and insurance verification to patient inquiries and follow-ups.

• 24/7 Patient Support – Ensure round-the-clock availability for inquiries, scheduling, and assistance.
• HIPAA-Compliant Services – Secure and confidential handling of patient information.
• Streamlined Administrative Workflows – Let your team focus on delivering quality care—we’ll take care of the routine patient interactions.

HelpSquad supports medical practices by reducing wait times, improving patient satisfaction, and keeping operations running smoothly—all while ensuring real human connection where it counts most.

Behind every smooth-running business is a reliable back-office team. HelpSquad offers:

• Bookkeeping & Payroll – Keep your finances in order without hiring in-house accountants.
• Data Entry & Workflow Management – Maintain organized records with accurate data processing.
• Inventory & Order Management – Ensure seamless logistics and supply chain coordination.

Looking to expand your reach? Our agents are ready to support your marketing efforts—from running outreach campaigns and managing surveys to handling social media and creating content. We can take care of email marketing, collect customer feedback, and help you build stronger, long-term relationships. Whether you need support for a single project or a dedicated extension of your team, HelpSquad has you covered.

Our BPO services support a variety of industries including:

• Healthcare – HIPAA-compliant patient communications, insurance verification, and appointment scheduling for medical practices and large medical groups.
• E-Commerce & Retail – Order processing, product inquiries, and post-purchase assistance.
• Real Estate – Lead qualification, tenant support, and property management coordination.
• Finance & Insurance – Claims processing, policy management, and customer assistance.
• Education & Nonprofits – Enrollment support, donor outreach, and student engagement.

No matter your industry, HelpSquad’s outsourcing solutions can be customized to fit your business model and growth goals.