BestDoc Chat Integration

Automate chat leads for BestDoc

Provide the most value for your patients with BestDoc and HelpSquad’s Managed 24/7 Live Chat Service.

Integration with BestDoc

Boost your patients’ experience by being there for them 24/7 with one of HelpSquad’s proactive live chat teams and BestDoc.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

By implementing live chat into your website and integrating it with BestDoc, you can further improve your patients’ experience. Because HelpSquad offers teams that are active 24/7, any minor issue that your patients might have outside of business hours can be discussed through the live chat. Not only that, but having live chat available will take some of the burden off of your phone support team, and only major issues will go to the phone. In this way, you and your team can focus time and resources on dealing with the most important problems for your patients and practice, while your live chat team and BestDoc can take care of the minor things.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to BestDoc. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 BestDoc customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your BestDoc needs

BestDoc is a patient experience software solution that is designed to be omni-channel, modular and multi-lingual. With BestDoc, you have several avenues of communication with your patients, including SMS, Whatsapp, QR codes and tab-based interactions. These allow you to connect with your patients everywhere and at any time. The modularity of BestDoc also comes into play in order to ensure that you get the perfect solution for your practice and your budget. For example, you can go with a stand-alone non-integrated solution, or a solution that is integrated to HIS. Alternatively, you can go with a solution that is designed for a couple of departments or one that is designed for the entire organization. In short, BestDoc can be tailored to your specific needs and situation.

 

To further improve your patients’ experience, you can integrate HelpSquad into your website. HelpSquad offers 24/7 live chat teams that can be there for your patients even outside of business hours, so if there is ever an issue or question that pops up, your patients always have someone to go to. On top of that, your phone lines will be cleared up, with minor issues being addressed through live chat, and only the major issues going through to your phone support team. This will improve the experience that your patients have with your practice, your retention rate, and save you money and time by reducing your phone support requirements.

 

With better patient experience come higher retention rates. However, that’s not the only way in which HelpSquad can increase your ROI. To start, a live chat feature can increase both the lead generation rate of your website, and the conversion rates of your landing pages. Live chat can be right there for any website visitors who want to ask questions, and for any leads that are on the verge of converting. You then have all the conversations that will be recorded and stored into BestDoc. These conversations can be analyzed and the information gathered through this process can be used to improve the effectiveness and ROI of your marketing campaigns.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"