Blackbaud Chat Integration

Pricing starts at $185/month for up to 50 leads sent to Blackbaud. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

Start 14 day trial today to see how many leads we can generate for your business.

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

Need agents trained for your business and dedicated to your company only? No problem!

We help 1250 Blackbaud customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

Blackbaud is a nonprofit cloud software that is designed to help you enhance your fundraising, manage your fund accounting, streamline your education solutions, strengthen your CSR, and boost your grantmaking. With millions of users worldwide, and over $100 billions raised, granted or invested every year, Blackbaud is one of the most popular nonprofit software solutions out there. Blackbaud can be used to great effect by arts and cultural organizations, companies, faith communities, foundations, healthcare organizations, higher education institutions, K-12 schools, nonprofits and charities. The software also comes with strong training and support programs that will train your team on how to best use and implement the solution for your organization.

With HelpSquad integrated into Blackbaud, you can further improve the ROI of the platform. As soon as HelpSquad is implemented, you will have a 24/7 live chat team on your website ready to answer your visitors’ questions. When these visitors interact with your live chat, they will first have to give you their email address, which can be used in marketing campaigns in the future. Live chat will also help your prospects when they reach your landing pages, increasing your conversion rates in the process. If a prospect has a question, and that question is answered, the prospect will be much more likely to make a purchase. The same principle applies to your email marketing campaigns, if you add a live chat link to the emails.

HelpSquad will also help you improve your customer experience. Live chat is the preferred communication channel online, and since most young people are very well versed in using the online medium, your live chat will appeal to them. Through it, they will be able to ask any questions that they may have about your enrollment process or any other aspects of your institution. Parents also stand to benefit from your live chat feature, because it is available 24/7, so if they have any questions outside of business hours, they can still get in touch with one of your representatives.