BQE Chat Integration

Automate chat leads for BQE

Gather twice the number of leads and send them to BQE with HelpSquad’s Managed 24/7 Live Chat Service.

Integration with BQE

One of HelpSquad’s 24/7 live chat teams can be up and running within 15 minutes, and start generating new leads for BQE’s legal CRM solution.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

If you are able to meet an online prospect half-way, you are able to generate a lead. A lot of prospects will visit your website looking for an answer. Maybe you cover an issue that they are interested in on your blog, or maybe your firm was recommended to them by an acquaintance, and the prospect would like to find out more about your services. However, the only way to contact you is through phone or email, and it’s already outside of business hours. The prospect may then fall out of the sales funnel never to return again. If you have a managed live chat service available on the other hand, the prospect can get in touch with an operator right away and have a short discussion. The prospect will leave with a favorable impression, and you will have the prospect’s email address, turning him or her into a lead. 

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to BQE. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 BQE customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your BQE needs

BQE is a firm management software built with project-based firms in mind. The tools available through BQE will provide back office automation in order to make the firm data-driven, better informed, and more agile. BQE also places a great focus on real-time insights which have the capacity to increase project revenue, improve project outcomes and increase the overall efficiency of the practice. 

 

BQE can become very powerful when paired up with a managed live chat service such as HelpSquad. HelpSquad can be active on the frontend, generating leads automatically, and then these leads are fed into BQE, where they can be organized according to their issues or concerns. In this way, you can segment your market and test out different sales and marketing approaches to see what works best for each client issue. Once best practices have been established, you can use BQE to create lead pipelines that will automatically nurture leads based on their source and on their concern/question during first contact.

 

Furthermore, live chat conversations can be recorded, stored and organized inside BQE. Once you have a large set of conversations, you can begin to analyze them in order to spot any commonalities in the issues that your prospects and clients have. This information can then be used in multiple areas of the business. Let’s say there is a set of concerns regarding the speed of the website, or about a lack of information on a certain topic. Knowing this, the appropriate changes can be made to the website, to improve user experience and encourage conversions. In other situations, prospects may be contacting your firm with questions about a specific legal matter, and after these questions are answered, they convert into paying customers. You can also use this information to address questions in your advertising campaigns, and in this way, improve the ROI of your advertising budget. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"