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CaseEasy CRM Chat Integration

Automate chat leads for your CaseEasy CRM

HelpSquad’s Managed 24/7 Live Chat Service will send twice as many Sales Qualified Meetings and Leads into CaseEasy CRM, and improve your customer support campaigns.

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Integration with CaseEasy CRM

CaseEasy CRM will allow you to work less by automating more, ensure that you stay compliant with security and industry standards, and that you and your team can work remotely thanks to its cloud-based architecture. If you then add one of HelpSquad’s 24/7 live chat teams into the mix, customer support and lead generation will be handled as well.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Not everyone is comfortable with making a phone call, and sometimes, an email is just not fast enough. These two forms of communication also require a degree of commitment, which many prospects feel does not match the severity of their concern or issue. These prospects will then fall by the wayside and look for legal answers on a forum or in an article, instead of talking to you about them and becoming leads for your business. With live chat however, a prospect can get in touch with your customer support team, have his or her question answered, and then become a lead that can be marketed to in the future.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to your CaseEasy CRM. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 CaseEasy CRM customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your CaseEasy CRM needs

CaseEasy is an all-in-one immigration CRM software. It comes with features that are very useful for law practices that handle immigration issues, features such as smart questionnaires, letter and agreement automation, a client portal, email management, and document management. The client portal is very useful for lead generation, because it is a central hub where your clients can submit documents, track their immigration process and make payments. The email management feature will allow you to integrate all of your existing emails, and organize all client communication by case.

 

One way that you can increase your client intake is by offering a live chat contact option. Live chat is a fast contact method that is active 24/7 with HelpSquad, and it is preferable in many cases to a phone call or email, especially for individuals who have English as their second language. This means that you will gain more leads through live chat than through any other contact method. As your prospects and website visitors browse through your website, they can get in touch with a live chat operator, register their contact information, and then become a lead.

 

CaseEasy’s client portal can also be improved based on the conversations that customers have with your live chat agents. Some customers might have trouble operating the portal, so they can get support right away through live chat and then continue to use the portal for their needs. On top of that, all of the conversations that your clients and leads have with your live chat agents are registered, and can be reviewed at a later date. If there are common issues that your customers have when using your services, you can create an FAQ or guide to make your services more accessible, and increase customer satisfaction in the process. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"