CentraHub CRM is an SaaS solution that will integrate seamlessly with numerous other platforms and software. Oftentimes, we set up our digital environment in a certain way, and we learn to optimize a handful of programs. If we then adopt a new platform that requires new integrations, it can take time to learn new softwares and new ways of doing things. With CentraHub CRM, this massive headache is eliminated thanks to its support of a large number of integrations.
CentraHub CRM comes with several sales automation modules that will make the sales process much faster and increase conversion rates. Different leads will enter the sales funnel at different times, stages, and through different channels. By having one central platform that organizes all of these leads, it is much easier to identify why a customer is interested in your company and what the best way to close this customer is. HelpSquad’s managed live chat service can generate a ton of leads that are entered into this system, along with the conversations that the leads had with our operators. These leads can then be categorized and approached with offers that will convert them into paying customers.
You can then make use of the platform’s lead pipeline and management features. Do the leads generated through the live chat convert when you email them? Simply set CentraHub to assign these leads to an emailing pipeline. Does a member of your sales team have a high conversion rate for leads generated through the live chat? CentraHub can send all of these leads to that salesperson, ensuring that you have a higher conversion rate and that your customers are satisfied.