CosmoLex Chat Integration

Automate chat leads for CosmoLex

Provide better customer support and generate more leads for CosmoLex with HelpSquad’s Managed 24/7 Live Chat Service.

Integration with CosmoLex

If you use CosmoLex’ cloud-based system to empower your legal practice, we can integrate our 24/7 live chat team into your website, emails and landing pages in order to help you take full advantage of all the lead opportunities that come into contact with your online presence.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

There are many advantages to having an online presence, and one of them is the ability to gather more in-depth data. This data can then be used to tailor your website, email and other marketing messaging in order to increase your conversion rates and customer retention. The information gathered from live chats can also be tremendously useful, because prospects will come to you with their problems, and these are usually the problems that have to be solved before the prospects are converted. By understanding what these problems are, you can address them in your ad and marketing campaigns, reducing the number of steps it takes for a conversion and increasing your ROI for these campaigns.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to CosmoLex. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 CosmoLex customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your CosmoLex needs

CosmoLex is a legal practice management cloud software that centralizes all of your firm management needs in one place. CosmoLex uses a matter-centric approach which connects every entry into the software to its appropriate client matter, with email, document, and calendar management features to keep everyone in-sync. When it comes to the financial side of things, CosmoLex offers powerful billing, payment and accounting tools such as on-the-go capture, one-click billing, online payments, and built-in legal-specific accounting features. Online payments are a particularly powerful feature for any law firm, because they can improve your cash flow and help you stay on top of invoicing and billing. With CosmoLexPay, you have end-to-end electronic payment processing with no monthly fee and no hidden costs.

 

Integrating HelpSquad with CosmoLex means that you can register and convert more leads with less effort. A live chat feature that is up 24/7, and operated by real people, can increase the lead generation rates of your online efforts by up to 100%. This is because website visitors, and the recipients of your online marketing campaigns, are always much more willing to interact with a live chat than with any other support channel. 

 

Live chat also comes with the added benefit of recording every conversation that your company has with a prospect. These conversations can be recorded into CosmoLex, and reviewed as necessary. For example, a prospect might be on the verge of converting, and by reviewing the conversations that he or she had with your live chat team, you can then contact that prospect with an offer, leading to a conversion. The conversations can also be reviewed in bulk in order to discover common issues and pain points across a market segment. The insights gained from these reviews can then be applied to new marketing and sales initiatives, which will offer a much higher ROI and conversion rates.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"