Field Complete Chat Integration

Automate chat leads for Field Complete

Field Complete and HelpSquad’s Managed 24/7 Live Chat Service can help you grow your business and achieve higher ROIs from your marketing efforts across the board.

Integration with Field Complete

With the help of our proactive 24/7 live chat teams, you can provide better service to your customers around the clock and increase their retention rates.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Because live chat is so accessible, more website visitors will be willing to ask any questions they may have. When they do interact with your live chat, they will have to submit their email address, which can be stored in Field Complete as a lead along with the conversation. You can then send this information to your marketing team, and when you’ve accumulated enough leads, you can start an email campaign to convert these leads into customers. You can also use the information from the conversation to tailor your message so that you further increase the odds of a conversion.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Field Complete. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 Field Complete customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your Field Complete needs

Field Complete is a field service management software solution that has been designed with simplicity and accessibility in mind. With this solution you will be able to use simple job flows, and break up larger projects into multiple smaller jobs to better manage your teams and assign duties. Billing is also simplified, with a mobile app that allows you to estimate, invoice and collect payments on-site. The mobile app itself is very easy to use and it will help your field technicians better communicate with the office and your customers. On top of that, the app offers the ability to work offline, GPS traffic, pre-payment options, NTE and partial payments. 

 

With HelpSquad, you can also increase your customer experience rating on top of all the benefits provided by Field Complete. Many customers will run into issues outside of business hours or on the weekend, when your in-house support team is unavailable. These customers will then have to wait a day or more to resolve something that is likely minor. A managed live chat service on the other hand is available 24/7, so your customers can reach one of your representatives and get a solution right away. This will both increase your customers’ satisfaction with your service, and free up your in-house team to deal with more serious inquiries.

 

Live chat conversations can help in another way – they can be an excellent source of customer data. Website visitors, prospects, leads and customers will all interact with your live chat, and all the conversations that they have can be recorded and stored into Field Complete. The conversations can then be reviewed and analyzed by your team, in order to gain insight and a better understanding of your target market. Some of the insights that you gain through this process will be actionable, and they can reveal new ways to improve your business, service or messaging. Over time, this process will yield better and better results, giving your company a competitive edge over others in the market. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"