FieldEdge Chat Integration

Automate chat leads for FieldEdge

HelpSquad’s Managed 24/7 Live Chat Service and FieldEdge can work together to help improve your ROI across the board.

Integration with FieldEdge

With the help of our proactive 24/7 live chat teams, you can generate more leads, convert more prospects through your landing pages, and provide a better customer experience.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

The landing page is usually the last step in the online conversion process. This is where your prospects end up after they’ve been through the sales funnel for a while. At this point, the prospects are familiar with what you have to offer to a fairly large degree, but a segment of these prospects may still have some doubts or questions. If they have an easy and quick way to get some answers, they will then make the leap and convert, and if they don’t, you may lose them forever. This is where live chat comes in. It is the preferred online support channel, and it can be implemented on your landing pages ready to convert.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to FieldEdge. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 FieldEdge customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your FieldEdge needs

FieldEdge is a software solution that will help you complete more jobs faster, streamline operations, and increase the profitability of your business. It is employed by the plumbing, electrician, locksmith, appliance repair, and HVAC industries, among others, to add up to 20 extra hours per week, save 75% of the time spent on reporting, optimize their marketing expenditure by up to 30%, and spend 60% less time on managing service agreements. FieldEdge offers significant improvements in the efficiency of several business areas and operations, so that you can invest more time and money where it matters – getting more customers and delivering an excellent service.

 

With HelpSquad integrated into FieldEdge, you can increase the platform’s ROI. Live chat is a feature that offers improvement across the board, from customer retention to conversion rates. This is because it can be implemented in a variety of marketing instruments, from your landing pages to your email campaigns. When live chat is present on a landing page for example, it can be there to catch the prospects that have last minute doubts. If these prospects are able to talk to one of your representatives at the point of conversion, they can go through their doubts and ask for any extra information they need before making a decision.

 

Live chat can also help with lead generation. The traffic that you get through your website will generate a lot of qualified leads and outright customers, but you can actually double the number of leads that you generate in this way with a live chat feature. Live chat will be right there on every page waiting for a website visitor to ask a question about your business and services. Once visitors click on the live chat bubble, they will be asked to provide an email address, which can be sent to FieldEdge. All these leads can then be contacted in the future with tailored offers based on the conversations that they had through live chat in order to convert them further into customers. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"