Filevine is a case, matter, investigation and project management software built with legal firms in mind. With a user base of over 50,000, Filevine provides enterprise-grade case management features that improve your firm’s overall performance. Filevine was built on the AWS cloud platform which ensures that your documents and data are secured, and that your legal software solutions are quick and reliable. On top of that, Filevine’s clients gain access to the Filevine Community, which will help you expand your personal network through client referral programs, strategic tech partnerships and access to the renowned Legal X Conference.
Every case starts with a lead that has to be converted into a client. However, lead generation can require a considerable investment into advertising and other marketing initiatives. But did you know that you could generate twice as many leads through your online traffic, by simply adding a live chat feature on your website, in your emails and on your landing pages? HelpSquad’s managed live chat service is operated by humans 24/7, for just $185/month. If a prospect visits your website, and interacts with the live chat, the prospect will register his or her contact information, and become a lead as a result.
Not only that, but the conversation that the prospect has with your live chat agent is recorded and stored into Filevine. Customer surveys can also be expensive, and they can often target segments of the market that you are not currently marketing to. The prospects that come on your website, and who have conversations with your live chat agents, are your exact target market, and you can gain a tremendous amount of insight into their questions, issues and concerns. All of this information can be used in ad campaigns, lead outreach programs and marketing initiatives.