iHomeFinder is a CRM software that aims to provide a tailored solution for the unique challenges of managing real estate customers. iHomeFinder can be integrated in WordPress, Squarespace, Wix, Webflow or any other website platform, and it is compatible with most WordPress themes. This will make it much easier to capture and profile leads, attract new prospects, close clients, and build repeat business.
One of iHomeFinder’s great features is the IDX tool which can be integrated into any website and then used by both sellers and buyers to find properties all over the country. Once a prospect finds a property that they are interested in, they can then contact the agent or brokerage and schedule a meeting. However, you might not always be available on your phone or through email, and the customer might look elsewhere for an agent. This is where having a 24/7 managed live chat service such as HelpSquad can come in helpful. The client will be able to set up the appointment through live chat, or if the client has any questions about a property, the question can be answered by one of our agents.
iHomeFinder also has a powerful lead capture feature. Each lead registered into the tool will have all of the lead’s contact info, along with any notes that you’ve made regarding the lead. The lead information will also cover the lead’s activity on your channels, such as their property search on the website, their saved listings, and their email click-through rates and patterns. You can add even more information to each lead if you implemented a managed live chat service on your website. All conversations with the lead will be recorded, and then these conversations can be added to your note. In this way, you will get a much better picture on the lead’s personality, concerns and how to best approach them for a sale.