OpenEduCat provides comprehensive open source ERP solutions for educational institutes. With OpenEduCat you can keep all your student information in one central hub for easy access, manage your faculty with a transparent and inclusive platform, create, edit and share courses, test learning with controlled organized exams, and improve the attendance tracking process by eliminating manual and erroneous inputs. On top of that, OpenEduCat comes with an LMS that will enable your institution to offer online courses. Finally, OpenEduCat offers tools that will help you manage your financial operations and your admission process.
Educational institutions can also improve enrollment and retention rates with the help of a live chat feature. Live chat is a support channel that is always active on your website, so any visitors that arrive at your site can ask questions. In order to do so however, they will need to enter an email address. This will turn the visitors into leads, which can then be marketed to in order to further convert them into customers. Live chat can also be implemented into your landing pages, where it will be there as a way for customers to ask any last minute questions, and thus, improve their conversion rates.
Furthermore, having your live chat open 24/7 will improve your customers’ experience. Because live chat is active at any time of the day, busy parents can get in touch with your organization after work, and resolve any minor issues that they have. This will not only improve your customers’ experience online, it will also free up your phone support lines, reducing wait times for customers with more difficult and complex problems. Many online users will actually prefer to contact you through live chat, and having this option available will meet their preference and encourage more customers to get in touch with you in order to discuss their problems.