OpenEduCat Chat Integration

Automate chat leads for OpenEduCat

With HelpSquad’s Managed 24/7 Live Chat Service and OpenEduCat you can improve your customers’ experience and make sure they receive fast, quality service.

Integration with OpenEduCat

One of our 24/7 proactive live chat teams can be integrated into your website, landing pages and emails within 15 minutes where they will improve the ROI of OpenEducCat and your marketing efforts.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Your customers’ experience stands to benefit greatly from a live chat feature. Because HelpSquad’s live chat teams are active 24/7, your organization will be there for your customers to ask questions at any time of the day. If they have a minor issue, this can be resolved on the spot, and if the issue is major, or if it requires a more complex answer, the customer can be scheduled for an appointment or redirected to your phone lines. This will help clear up your phone support system, keeping it open for important problems. On top of that, most online users prefer to use live chat as a customer support channel, so you will be serving this segment of your market better if you implement a live chat feature on your website.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to OpenEduCat. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 OpenEduCat customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your OpenEduCat needs

OpenEduCat  provides comprehensive open source ERP solutions for educational institutes. With OpenEduCat you can keep all your student information in one central hub for easy access, manage your faculty with a transparent and inclusive platform, create, edit and share courses, test learning with controlled organized exams, and improve the attendance tracking process by eliminating manual and erroneous inputs. On top of that, OpenEduCat comes with an LMS that will enable your institution to offer online courses. Finally, OpenEduCat offers tools that will help you manage your financial operations and your admission process.

 

Educational institutions can also improve enrollment and retention rates with the help of a live chat feature. Live chat is a support channel that is always active on your website, so any visitors that arrive at your site can ask questions. In order to do so however, they will need to enter an email address. This will turn the visitors into leads, which can then be marketed to in order to further convert them into customers. Live chat can also be implemented into your landing pages, where it will be there as a way for customers to ask any last minute questions, and thus, improve their conversion rates. 

 

Furthermore, having your live chat open 24/7 will improve your customers’ experience. Because live chat is active at any time of the day, busy parents can get in touch with your organization after work, and resolve any minor issues that they have. This will not only improve your customers’ experience online, it will also free up your phone support lines, reducing wait times for customers with more difficult and complex problems. Many online users will actually prefer to contact you through live chat, and having this option available will meet their preference and encourage more customers to get in touch with you in order to discuss their problems. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"