SalesNOW is a mobile and online CRM that can be customized to serve both small businesses and large enterprises. Each company is unique, and each target market will have different metrics that need to be tracked. With SalesNOW you can customize everything from your sales stages to the custom fields that you use and the ways in which you capture information.
SalesNOW also comes with powerful lead management tools. Leads may be generated through your website, landing pages, email campaigns, advertisements or live chat. Each one of these leads will have a profile, and once you identify key information about a lead that will predict when and how this lead can convert, you can then follow the steps which will result in a successful sale. For example, leads generated through HelpSquad’s managed live chat service may be interested in a group of products, and in particular, if those products have a certain feature. Knowing this information, you can add the feature to the product in the future, and then contact these leads and convert them.
SalesNOW also integrates seamlessly with several email providers, and you can gather all of your email information in one central hub. The platform can then be integrated with an email marketing program such as the AT&T Messaging Toolkit or Constant Contact, and you can start contacting leads and converting them with sales and offers. You can further increase your conversion rates by adding HelpSquad’s managed live chat service to your emails, and if any lead or prospect needs to ask some questions before finally making the purchase, they will have access to a live chat agent in real time, 24/7.