TargetX Chat Integration

Automate chat leads for TargetX

HelpSquad’s Managed 24/7 Live Chat Service can help you gather customer data which can then be sent into TargetX, where it will be analyzed by your sales and marketing teams.

Integration with TargetX

Convert more website visitors into leads and register them into TargetX with the help of one of our proactive live chat teams that are active 24/7.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Live chat can help you collect a plethora of data about your target market. As more and more of your users interact with your live chat, these conversations can be stored into TargetX, and then analyzed by one of your marketing or sales teams. In these conversations, there will be a lot of information about the issues, problems and questions that your prospects and customers have. By analyzing this information, your team can get a better idea of what your customers want from your organization, and then use these insights to develop new marketing initiatives and services, or to change your messaging and advertisements in order to have higher conversion rates.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to TargetX. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 TargetX customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your TargetX needs

TargetX is a trusted higher education CRM solution that will help you manage the full student lifecycle. With TargetX’ Recruitment Suite, you will be able to increase applications, transform enrollment management and improve the productivity of your admissions process. TargetX also comes with a Retention Suite that is designed to increase retention and improve your student success initiatives. Other features include the Schools App which will allow you to build up the community within your institution, UChat which will connect your prospects to admissions, Insights which will allow you to drive growth, and Engage that will help you manage walk-ins. 

 

If you have a live chat option on your website, all of the conversations that your customers have with your agents can be stored into TargetX and then analyzed. These conversations will contain any questions, complaints or issues that your customers and prospects bring up, which will give you an insight into which areas of your messaging, service and organization can be improved. The data gathered from these conversations can also be used to enhance the copy of your landing pages and advertising in order to better target the pain points that your prospects have, further increasing the ROI of your marketing budget.

 

Live chat also has a direct impact on your conversion rates and lead generation. Many of the visitors that will come to your website, will likely have questions about your services, but they might not be too fond of using your phone support lines or contact you through your email. Live chat however is a very accessible support channel, and these visitors are much more likely to use it. Once they’ve interacted with your live chat, they will be prompted for their email address, which can be stored into TargetX. On your landing pages, live chat can be there as a quick way for prospects to clear up any last minute doubts or questions that they may have before converting.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"