WorkWave Chat Integration

Automate chat leads for WorkWave

With HelpSquad’s Managed 24/7 Live Chat Service and WorkWave you can draw in more business and deliver a better service.

Integration with WorkWave

By integrating one of our 24/7 proactive live chat teams into your website and landing pages, you can expect to generate more leads and convert more prospects.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

With live chat, you can expect to see an increase in your ROI across the board. Because live chat is such an accessible support channel, you will have many more prospects and website visitors interacting with it. When your website visitors talk to one of your agents in order to ask a question or get some clarification, they will type in their email address, which turns them into leads that can be sold at a later date. When your live chat is active on your landing pages or in your emails, your prospects will have the chance to address last minute doubts, and this will increase your conversion rates.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to WorkWave. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 WorkWave customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your WorkWave needs

WorkWave is a field management software that will help you drive profitability and empower your organization to reach its maximum potential. It comes with tools that will help you automate, simplify or improve your operations including job scheduling, dispatching work orders, and the way you get paid. WorkWave can be very effective in industries such as lawn care, cleaning services, pest control, HVAC, delivery management, and plumbing, among others. Other features that come with WorkWave will make it easier to automate back office processes and reduce operational costs, enhance your customer service, gain insight into how your field teams operate, and offer services that will give you a competitive edge. 

 

With HelpSquad, you can generate more leads and then send them to WorkWave. The purpose of your website is to be there as a way for your target market to find your business and get the information they need in order to become customers. However, sometimes, your website copy will not be enough to convert a segment of your target market, and these prospects will have some extra questions. Unfortunately, most of them will not ask these questions through your traditional support channels, but they will be much more willing to talk with one of your representatives through live chat. When they do this, they will first have to submit their email address, which turns them from completely anonymous website visitors into leads that can be contacted at some point in the future. 

 

HelpSquad will also provide a better customer experience. Our live chat teams are available 24/7, which means that your customers can receive the help they need when they need it. This will naturally increase their opinion of your business, and they will be much more likely to recommend your company to their friends and neighbors. HelpSquad will also reduce the burden on your other support system, freeing them up to deal with more in-depth issues. When it all comes together, the customer service that you provide will improve across the board. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

-
These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"