WorkWave is a field management software that will help you drive profitability and empower your organization to reach its maximum potential. It comes with tools that will help you automate, simplify or improve your operations including job scheduling, dispatching work orders, and the way you get paid. WorkWave can be very effective in industries such as lawn care, cleaning services, pest control, HVAC, delivery management, and plumbing, among others. Other features that come with WorkWave will make it easier to automate back office processes and reduce operational costs, enhance your customer service, gain insight into how your field teams operate, and offer services that will give you a competitive edge.
With HelpSquad, you can generate more leads and then send them to WorkWave. The purpose of your website is to be there as a way for your target market to find your business and get the information they need in order to become customers. However, sometimes, your website copy will not be enough to convert a segment of your target market, and these prospects will have some extra questions. Unfortunately, most of them will not ask these questions through your traditional support channels, but they will be much more willing to talk with one of your representatives through live chat. When they do this, they will first have to submit their email address, which turns them from completely anonymous website visitors into leads that can be contacted at some point in the future.
HelpSquad will also provide a better customer experience. Our live chat teams are available 24/7, which means that your customers can receive the help they need when they need it. This will naturally increase their opinion of your business, and they will be much more likely to recommend your company to their friends and neighbors. HelpSquad will also reduce the burden on your other support system, freeing them up to deal with more in-depth issues. When it all comes together, the customer service that you provide will improve across the board.