HelpSquad’s dedicated live chat and voice agents will not only answer your customers’ most frequently asked questions, but they will also be trained on your business’s systems and operations. They’ll be able to reference customer’s order history, set appointments, provide technical support and troubleshooting & more. This will allow your staff to focus on more complex tasks, while also ensuring that your customers are receiving personalized, superior support.
Choose us
Why Choose HelpSquad’s Dedicated Support Agents?
Trained To Be An Extension Of Your Brand
Professional, Highly Trained Support
Our dedicated live agents are rigorously screened for their grammar, spelling and typing capabilities, and only those with the highest performance scores become members of our dedicated squad. We also do voice assessments, which allows our clients to choose agents with a tone and personality that will best represent their brand.
Quality Service At An Affordable Price
The cost of obtaining a dedicated agent is up to 50% cheaper than hiring a full-time, salaried employee or a temp. Each dedicated agent works 8 hour shifts, 5 days per week. Hire just one agent or an entire team. For 24/7 coverage, HelpSquad can recommend a schedule. Fill out the form below and a member of our team will reach out to you to discuss a plan that’s right for you and your business!
Kofile Technologies
"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."
Spark Orthodontics
"Good communication between company and customer!"
N.J. Hair Center
"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."
Mason Bottle
"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."
MultiSoft Corportation
"They handle all of our live support 24x7x365. Awesome customer service!!!"
Simple Agency Oy
"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
HelpSquad is here to help
Get started today!
US Based company and management team
Highly trained live chat and voice agents
Trained on your business’s systems, software, and operations
Eliminate office space, equipment, and employee training costs
Fully versed on industry best practices
Appointment and meeting scheduling
Qualified lead capture
Customer order processing
Troubleshooting and technical support
24/7 coverage available
Dedicated account manager for your business
24/7 Support at 1-877-775-3667 or via live chat
RECENT HELPSQUAD NEWS
Recent Events
10 Ways To Develop Better Critical Thinking Habits
What is one way you are developing better critical thinking habits? To help you develop better critical thinking habits, we asked business leaders and coaches this question for their best insights. From having brainstorming sessions to learning to ask the right questions, there are several ways to develop habits that may improve your critical thinking … Continued
A Guide to Digital PR Strategy
Storytelling has always been synonymous with media and PR. Today, the formats of these stories have changed. What hasn’t however, is the inclination of a brand towards being featured in these stories and gaining a significant share of voice in the industry. Companies want to be perceived as an industry thought leaders or brands that … Continued
11 SaaS Lead Gen Strategies To Increase MRR
What is one strategy for a SaaS company to drive more leads and increase MRR? To help you increase MRRs on your SaaS offerings, we asked CEOs and marketing professionals this question for their best strategies. From using paid marketing to setting up email drip campaigns, there are several ideas that may help you generate … Continued