HelpSquad’s dedicated live chat and voice agents will not only answer your customers’ most frequently asked questions, but they will also be trained on your business’s systems and operations. They’ll be able to reference customer’s order history, set appointments, provide technical support and troubleshooting & more. This will allow your staff to focus on more complex tasks, while also ensuring that your customers are receiving personalized, superior support.
Why Choose HelpSquad’s Dedicated Support Agents?
Trained To Be An Extension Of Your Brand
Professional, Highly Trained Support
Our dedicated live agents are rigorously screened for their grammar, spelling and typing capabilities, and only those with the highest performance scores become members of our dedicated squad. We also do voice assessments, which allows our clients to choose agents with a tone and personality that will best represent their brand.
Quality Service At An Affordable Price
The cost of obtaining a dedicated agent is up to 50% cheaper than hiring a full-time, salaried employee or a temp. Each dedicated agent works 8 hour shifts, 5 days per week. Hire just one agent or an entire team. For 24/7 coverage, HelpSquad can recommend a schedule. Fill out the form below and a member of our team will reach out to you to discuss a plan that’s right for you and your business!
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