Professional Agents Dedicated to Your Customers

Customer Support Staff at Half the Cost

Personalized chat and voice agents trained to understand your business, provide customer support, and generate leads. 

Choose us

Why Choose HelpSquad’s Dedicated Support Agents?

Trained To Be An Extension Of Your Brand

HelpSquad’s dedicated live chat and voice agents will not only answer your customers’ most frequently asked questions, but they will also be trained on your business’s systems and operations. They’ll be able to reference customer’s order history, set appointments, provide technical support and troubleshooting & more. This will allow your staff to focus on more complex tasks, while also ensuring that your customers are receiving personalized, superior support.

Professional, Highly Trained Support

Our dedicated live agents are rigorously screened for their grammar, spelling and typing capabilities, and only those with the highest performance scores become members of our dedicated squad. We also do voice assessments, which allows our clients to choose agents with a tone and personality that will best represent their brand.

Quality Service At An Affordable Price

The cost of obtaining a dedicated agent is up to 50% cheaper than hiring a full-time, salaried employee or a temp. Each dedicated agent works 8 hour shifts, 5 days per week. Hire just one agent or an entire team. For 24/7 coverage, HelpSquad can recommend a schedule. Fill out the form below and a member of our team will reach out to you to discuss a plan that’s right for you and your business!

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Spark Orthodontics

"Good communication between company and customer!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
HelpSquad is here to help

Get started today!

US Based company and management team
Highly trained live chat and voice agents
Trained on your business’s systems, software, and operations
Eliminate office space, equipment, and employee training costs
Fully versed on industry best practices
Appointment and meeting scheduling
Qualified lead capture
Customer order processing
Troubleshooting and technical support
24/7 coverage available
Dedicated account manager for your business
24/7 Support at 1-877-775-3667 or via live chat
RECENT HELPSQUAD NEWS

Recent Events

14 Ways To Improve Customer Experience For Small Businesses

What is one way to improve customer experience for small businesses?  To help you improve customer experience, we asked business leaders this question for their insights. From having a customer success team to creating an emotional connection, there are several ways to provide the right customer experience. Here are 14 tips to getting it right … Continued

read more

5 Smart Strategies That Help Avoid Losing Loyal Customers

Ah, the moment when you, as a small business owner, sign on a new customer!  You go through the onboarding process and get the client set up and settled in. You get excited about the upcoming opportunity. Maybe you share a round of high fives with your team or celebrate with a happy dance in … Continued

read more

4 Ways You Can Boost SEO Using Instagram

Every single business that has a website should have accompanying social media profiles to showcase its latest work.  If you don’t, get out of that rock you’ve been living under! It’s easy to post interesting content at the click of a button, whether that’s behind the scenes posts, information about your services, or to share … Continued

read more