fbpx

Best SMS 24/7 Texting Service For Business

HelpSquad revolutionizes customer service by delivering engaging and reliable 24/7 live chat support via two-way SMS conversations.

Professional, intelligent live chat agents that provide quality, around the clock support right to your customers’ smartphones.

Best SMS Texting Service For Better CX

One thing is guaranteed. There are few things your customers hate more than long hold times, slow responses, and confusing email threads. Improve your brand’s customer experience by providing faster, easier support via two-way SMS texting included in all HelpSquad plans. The efficiency and convenience of text support will allow your customers to communicate with our agents from anywhere on-the-go. It will also set you apart from the competition by helping customers avoid long waits, unpleasant phone calls and frustrating browser chat from their phones.

Opportunity Dings. Don’t Leave It On “Read.”

27 trillion texts are sent every year. If you aren’t texting with your customers, you’re missing out on a huge slice of the pie. HelpSquad’s agents can help your business get in on the action. By expanding your business’s communication channels with SMS text messaging, HelpSquad agents can interact with both your existing and potential customers right where they spend the most time…on their smartphones! This means more opportunities to increase website traffic, sales, and leads. Plus, setup is a breeze. We can text-enable your existing business number or create a new number for your customers to use. Free of charge!

"We wanted to provide multiple channels of support for customers to engage with our HelpSquad chat team. HelpSquad helped us do that by enabling texting on our office number and fielding all incoming text conversations by a superb team of agents! Easy implementation and quality service!"

– Satisfied HelpSquad Client

You’ve got questions? We’ve got answers.

Our friendly chat support agents are here to answer your questions. HelpSquad BPO has omnichannel support solutions for businesses of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

RECENT HELPSQUAD NEWS

Recent Events

Surviving The Chat Shop liquidation with HelpSquad

When it comes to fast-paced action of online customer service, even successful companies have their share of surprising challenges. For The Chat Shop, a successful chat support provider, it was in the form of liquidation. The news was unexpected to all those in the industry with the rumors spreading like wild fire. But in the midst of the … Continued

read more

GDPR Compliance

The General Data Protection Regulation (GDPR) is an EU law on data protection and privacy. It applies to all individuals in the European Union and the European Economic Area. It also covers the sharing of personal data outside these areas. Essentially, the GDPR lets people manage their own data and streamlines rules for global business. … Continued

read more

Multilingual Chat

Picture this: a world where language barriers simply vanish. That’s the heart of ‘Multilingual Chat’ in live chat services. It’s like a universal translator, ensuring smooth conversations across different languages. In today’s global village, this feature is crucial. It opens doors for businesses to connect with a wider audience. Bringing everyone a bit closer, one … Continued

read more