A chat window that provides the fastest, most seamless way for businesses to capture website leads and provide support 24/7/365.
Chat Support On Easy Street
It’s never been easier for your customers to share information with you, and it’s never been easier for your team to receive it. HelpSquad’s secure forms feature chat will allow our agents to securely collect sensitive information right through the chat window. It also allows for the transmission of files, images, gifs, and more! Our dedicated agents will even use it to capture leads, screen prospects, and book appointments via your website.
Attention-Grabbing, Proactive Support
The average attention span for an adult is about 8 seconds. So, HelpSquad’s chat widget has been intentionally designed to attract attention as soon as a visitor lands on your website. Automatic and customizable chat invitations and an easy-to-use chat widget will prevent visitors from quickly losing interest and leaving your site. Our award-winning team will proactively greet your customers and engage with them instantly.
Designed To Make It Your Own
As one of the most interactive elements of your website, it’s important that the design of your chat window falls in line with your company’s messaging and branding. That’s why HelpSquad’s chat widget is completely customizable. You can easily configure colors, sizes, screening questions, and built-in advertising messages. Setup is just as simple. Easily install our software by copying and pasting a small snippet of code either directly on your website or by using google tag manager.
"We wanted to provide chat support to our customers but were lacking resources. HelpSquad helped us do that by enabling chat on our website 24 hours a day and 7 days a week. Easy implementation and team quality is outstanding!"
– Satisfied HelpSquad Client
You’ve got questions? We’ve got answers.
Our friendly chat support agents are here to answer your questions. HelpSquad live answering service has omnichannel support solutions for businesses of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
RECENT HELPSQUAD NEWS
Recent Events
Best Practices For Live Chat Agents
Live chat agent job became more and more important in the last decade. What would make a good live chat agents vs not so. Let's explore what the best practices live chat agents should follow.
Unlocking potential of an SMS Chatbot with Examples
If you are implementing or re-designing an existing SMS Chatbot, this article is for you. Here, we review all the basic principles of SMS Chatbots and their best applications. We discuss the major differences between SMS Chatbot and a traditional web chatbot. We also show examples of successful SMS chatbot implementations powered by conversational AI. … Continued
40 Canned Response Examples Every Live Chat Agent Must Have Handy in 2023
Providing consistent, fast, and helpful support to each customer can be a challenging goal for a contact center to achieve. A robust library of canned responses is a must have for contact centers to keep favorable customer satisfaction scores. Having an arsenal of ready-to-use, plug-and-send responses to common customer questions will lead to desired customer … Continued