HelpSquad’s chat window is designed to deliver best-in-class customer experience, while working flawlessly across all platforms and all devices.

A chat window that provides the fastest, most seamless way for businesses to capture website leads and provide support 24/7/365.

Chat Support On Easy Street

It’s never been easier for your customers to share information with you, and it’s never been easier for your team to receive it. HelpSquad’s secure forms feature chat will allow our agents to securely collect sensitive information right through the chat window. It also allows for the transmission of files, images, gifs, and more! Our dedicated agents will even use it to capture leads, screen prospects, and book appointments via your website.


Attention-Grabbing, Proactive Support

The average attention span for an adult is about 8 seconds. So, HelpSquad’s chat widget has been intentionally designed to attract attention as soon as a visitor lands on your website. Automatic and customizable chat invitations and an easy-to-use chat widget will prevent visitors from quickly losing interest and leaving your site. Our award-winning team will proactively greet your customers and engage with them instantly.

Designed To Make It Your Own

As one of the most interactive elements of your website, it’s important that the design of your chat window falls in line with your company’s messaging and branding.  That’s why HelpSquad’s chat widget is completely customizable. You can easily configure colors, sizes, screening questions, and built-in advertising messages. Setup is just as simple. Easily install our software by copying and pasting a small snippet of code either directly on your website or by using google tag manager.

"We wanted to provide chat support to our customers but were lacking resources. HelpSquad helped us do that by enabling chat on our website 24 hours a day and 7 days a week. Easy implementation and team quality is outstanding!"

– Satisfied HelpSquad Client

You’ve got questions? We’ve got answers.

Our friendly chat support agents are here to answer your questions. HelpSquad live answering service has omnichannel support solutions for businesses of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"

Recent Events

GDPR Compliance

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to individuals over their personal … Continued

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Multilingual Chat

In the realm of live chat services, the term ‘Multilingual Chat’ refers to a feature that allows communication between users who speak different languages. This feature is often integrated into live chat services to facilitate seamless communication between users from different linguistic backgrounds. The importance of multilingual chat in today’s globalized world cannot be overstated, … Continued

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Proactive Chat

Proactive chat is a feature of live chat services that allows businesses to initiate conversations with website visitors. This functionality is often used to engage potential customers, answer questions, and provide assistance, which can lead to increased conversions and customer satisfaction. Proactive chat is typically triggered based on certain behaviors or conditions, such as the … Continued

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