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INTELLIGENTLY DESIGNED WEB CHAT WINDOW

HelpSquad’s chat window is designed to deliver best-in-class customer experience, while working flawlessly across all platforms and all devices.

A chat window that provides the fastest, most seamless way for businesses to capture website leads and provide support 24/7/365.

Chat Support On Easy Street

It’s never been easier for your customers to share information with you, and it’s never been easier for your team to receive it. HelpSquad’s secure forms feature chat will allow our agents to securely collect sensitive information right through the chat window. It also allows for the transmission of files, images, gifs, and more! Our dedicated agents will even use it to capture leads, screen prospects, and book appointments via your website.

 

Attention-Grabbing, Proactive Support

The average attention span for an adult is about 8 seconds. So, HelpSquad’s chat widget has been intentionally designed to attract attention as soon as a visitor lands on your website. Automatic and customizable chat invitations and an easy-to-use chat widget will prevent visitors from quickly losing interest and leaving your site. Our award-winning team will proactively greet your customers and engage with them instantly.

Designed To Make It Your Own

As one of the most interactive elements of your website, it’s important that the design of your chat window falls in line with your company’s messaging and branding.  That’s why HelpSquad’s chat widget is completely customizable. You can easily configure colors, sizes, screening questions, and built-in advertising messages. Setup is just as simple. Easily install our software by copying and pasting a small snippet of code either directly on your website or by using google tag manager.

"We wanted to provide chat support to our customers but were lacking resources. HelpSquad helped us do that by enabling chat on our website 24 hours a day and 7 days a week. Easy implementation and team quality is outstanding!"

– Satisfied HelpSquad Client

You’ve got questions? We’ve got answers.

Our friendly chat support agents are here to answer your questions. HelpSquad live answering service has omnichannel support solutions for businesses of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"
RECENT HELPSQUAD NEWS

Recent Events

Surviving The Chat Shop liquidation with HelpSquad

When it comes to fast-paced action of online customer service, even successful companies have their share of surprising challenges. For The Chat Shop, a successful chat support provider, it was in the form of liquidation. The news was unexpected to all those in the industry with the rumors spreading like wild fire. But in the midst of the … Continued

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GDPR Compliance

The General Data Protection Regulation (GDPR) is an EU law on data protection and privacy. It applies to all individuals in the European Union and the European Economic Area. It also covers the sharing of personal data outside these areas. Essentially, the GDPR lets people manage their own data and streamlines rules for global business. … Continued

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Multilingual Chat

Picture this: a world where language barriers simply vanish. That’s the heart of ‘Multilingual Chat’ in live chat services. It’s like a universal translator, ensuring smooth conversations across different languages. In today’s global village, this feature is crucial. It opens doors for businesses to connect with a wider audience. Bringing everyone a bit closer, one … Continued

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