As a marketing or media professional, you know that your business’s success depends on nurturing connections and relationships via a variety of tools and techniques. Think of HelpSquad as the ultimate connection solution. Our highly-qualified live chat agents will be there around the clock to nurture leads and answer your clients’ questions. The best part is that your clients will never even know that they aren’t speaking with an actual member of your in-house staff. We’re that good!
Trained on your most critical FAQ topics, HelpSquad is an affordable way to ensure your customers will have a positive experience with your brand — 24 hours a day.
The Ultimate Connection Solution
Organized and Efficient
Using a full-featured helpdesk platform, HelpSquad’s support agents make it possible for your business to compete with agencies of all sizes. Organized and efficient, our team will be trained on the topics that are crucial factors in your customers’ purchase decisions. Whether your customers have questions about social media management, website usability, digital advertising, content creation or pricing structure, our agents are experts at capturing and delivering leads. Stay ahead of the game by offering the best-in-class customer support!
You’ve got questions? We’ve got answers.
Our friendly support agents are here to answer your questions. HelpSquad has support solutions for marketing agencies of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
RECENT HELPSQUAD NEWS
Recent Events
The Importance of a Virtual Marketing Assistant for Healthcare Practices
Today’s digital world pushes healthcare teams to stay visible online and still give great care. Marketing now plays a key role in gaining and keeping patients. But many providers feel swamped trying to juggle both care and promotion. Virtual marketing assistants help by offering a low-cost way to boost patient reach and ease the load. … Continued
Healthcare Marketing Made Easier with Virtual Assistants
Healthcare marketing becomes easier with virtual assistants because they take over time-consuming tasks like social media posting, content writing, email campaigns, and basic performance tracking, while keeping messaging consistent and patient-friendly. This saves money compared to hiring full-time staff and lets clinics scale marketing up or down as needed. For example, a VA can schedule … Continued
40 Canned Responses Live Chat Agents Must Have
Helping every customer quickly and accurately can be tough for contact centers, especially when lots of people are asking the same questions. That’s why having 40 Essential Canned Responses for Live Chat Agents is super helpful. These pre-written messages make it easy for agents to reply fast and consistently, making the whole support experience smoother. … Continued