Live Chat for Medical Practices - Live chat solutions

An all-in-one communication solution for modern healthcare practices.

HIPAA and PCI Compliant

As a healthcare provider, you’ve got your hands full. Between paperwork, staff meetings, insurance issues, patient appointments, and keeping up with technology, there’s little to no time left in the day. Fortunately, HelpSquad serves as an all-in-one communication solution for modern healthcare practices, and our team of highly-qualified agents will be there 24/7 to handle all of your inbound patient communications.

We’ll give you one less thing to worry about by making sure your patients feel heard, informed and supported. The best part is that you and your patients will have the peace of mind of knowing that our live chat and phone services are HIPAA and PCI compliant.

A Positive Patient Experience

Whether you’re a family practitioner, chiropractor, dermatologist, surgeon, orthopedist, dentist or orthodontist, HelpSquad’s team recognizes that you and your staff’s time is important. Our job is to help you maximize how you use your time. That’s why we’re here to offer confidential, personalized support to your existing and prospective patients.

Whether your patients reach out to you via live chat, Facebook messenger or SMS text message, our job is to serve as an extension of your medical practice and provide patients with a positive experience that reflects how well they will be treated in your care. Our goal is to help you build your practice through experienced, friendly, always available support.

"Reasonably priced and good service!"

– Home Physio Group

You’ve got questions? We’ve got answers.

Our friendly support agents are here to answer your questions. HelpSquad has support solutions for healthcare practices of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

RECENT HELPSQUAD NEWS

Recent Events

22 Jul

The Pros and Cons of Outsourcing

Outsourcing helps businesses get extra help for their tasks. It has ups and downs. Knowing these helps businesses make smart choices. This article will break down what outsourcing means and how it’s evolved. We’ll explore its good and bad sides, giving you a clear picture of what to expect. Plus, we’ll share tips on what … Continued

25 Jun

Best Practices for Outsourcing Medical Billing

Outsourcing medical billing can streamline healthcare operations. It lets providers focus on patient care instead of administrative tasks. However, approach this strategy carefully and follow best practices. This article covers medical billing fundamentals. Exploring the pros and cons of outsourcing, guiding on selecting the right service. We will also outline the outsourcing process and emphasize … Continued

03 Jun

Enhancing Business Efficiency through Appointment Setting

In today’s fast-paced business world, running things smoothly and connecting well with customers are keys to success. One strategy that helps with both is appointment setting. By mastering this approach, businesses can operate more efficiently and build better relationships with their customers. Understanding the Concept of Appointment Setting Appointment setting involves scheduling and managing meetings … Continued

HIPAA Compliant 24/7 Live Chat Service For Medical Practices