fbpx

HIPAA Compliant 24/7 Live Chat Service For Medical Practices

HelpSquad’s support agents will be there around the clock to securely book appointments and assist your patients.

An all-in-one communication solution for modern healthcare practices.

HIPAA and PCI Compliant

As a healthcare provider, you’ve got your hands full. Between paperwork, staff meetings, insurance issues, patient appointments, and keeping up with technology, there’s little to no time left in the day. Fortunately, HelpSquad serves as an all-in-one communication solution for modern healthcare practices, and our team of highly-qualified agents will be there 24/7 to handle all of your inbound patient communications. 

We’ll give you one less thing to worry about by making sure your patients feel heard, informed and supported. The best part is that you and your patients will have the peace of mind of knowing that our live chat and phone services are HIPAA and PCI compliant. 

A Positive Patient Experience

Whether you’re a family practitioner, chiropractor, dermatologist, surgeon, orthopedist, dentist or orthodontist, HelpSquad’s team recognizes that you and your staff’s time is important. Our job is to help you maximize how you use your time. That’s why we’re here to offer confidential, personalized support to your existing and prospective patients. 

Whether your patients reach out to you via live chat, Facebook messenger or SMS text message, our job is to serve as an extension of your medical practice and provide patients with a positive experience that reflects how well they will be treated in your care. Our goal is to help you build your practice through experienced, friendly, always available support.

"Reasonably priced and good service!"

– Home Physio Group

You’ve got questions? We’ve got answers.

Our friendly support agents are here to answer your questions. HelpSquad has support solutions for healthcare practices of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

RECENT HELPSQUAD NEWS

Recent Events

The Powerful Impact of Virtual Receptionists on Client Relations

In today’s fast business world, great customer service is vital for any company’s success and growth. Virtual receptionists, often overlooked, play a key role in this. These skilled professionals improve client relations, boost efficiency, and help overcome challenges. Discover how virtual receptionists can elevate your business. Enhancing Customer Service with Virtual Receptionists First impressions count … Continued

read more

The Role of Outsourcing in Response to US Labor Shortages

Labor shortages in the US are a growing concern for many industries. This article looks at how outsourcing might help. By exploring current labor shortages and outsourcing, we can see how they connect and affect the economy. We’ll also discuss the future of outsourcing in the US and what trends and regulations might shape it. … Continued

read more

Outsourcing Medical Practice Management

Outsourcing medical practice management can simplify running a healthcare office. This article examines outsourcing in healthcare, detailing its advantages, risks, and important factors for success. Understanding the Concept of Outsourcing in Healthcare Defining Medical Practice Management Medical practice management coordinates tasks in a healthcare facility, like scheduling, billing, and patient records. It ensures smooth operations, … Continued

read more