There’s a lot that goes into running a successful dental or orthodontic practice. It probably seems like there’s a never ending list of to-do’s. Appointments, billing, office inventory, medical supplies, payroll…the list goes on. Thankfully, HelpSquad can ease the burden. Our professional support agents will answer your patient’s questions 24/7/365. We will work to understand the fundamentals of your practice, so we can serve as an extension of your staff. Most importantly, when patients contact your office, they will love the one-on-one support they receive.
Professional, friendly agents providing quality support your practice can take pride in.
An Extension of Your Staff
Improve Patient Satisfaction
HelpSquad uses a sophisticated but easy-to-use communication platform to ensure your patients’ inquiries are handled effectively and with tact. Whether your patients prefer communicating via live chat, Facebook messenger or SMS text message, our service is affordable and scalable to your practice’s needs.
Your job is to give your patients great smiles! Our job is to provide superior customer support. Let HelpSquad increase your appointment bookings and improve patient satisfaction!
”HelpSquad serves as another source of information for new patients and communication during the COVID-19 outbreak.”
-Spark Orthodontics
You’ve got questions? We’ve got answers.
Our friendly support agents are here to answer your questions. HelpSquad has support solutions for practices of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
RECENT HELPSQUAD NEWS
Recent Events
Exploring the Benefits of Virtual Medical Assistant Services
Virtual medical assistants change healthcare by boosting efficiency and care. As demands rise, more providers now look for virtual medical assistant services. This article shows how they help both clinics and patients. What is a Virtual Medical Assistant? A virtual medical assistant works remotely to support healthcare providers. They handle admin, tech, and some clinical … Continued
10 Ways a Dental Virtual Assistant Can Transform Your Practice
Dental practices strive to boost efficiency, enhance patient care, and simplify operations. A dental virtual assistant (DVA) offers a modern solution. These professionals ease staff workload while improving practice performance. Here are ten key benefits of adding a DVA to your team. 1. Enhanced Patient Communication Streamlined Appointment Scheduling A dental virtual assistant (DVA) makes … Continued
Essential De-escalation Strategies for Patient-Centered Healthcare
Healthcare settings are stressful, affecting patients, families, and staff. Long wait times or bad news can trigger frustration, verbal outbursts, or even conflict. De-escalation strategies help manage emotions, protect staff, and improve patient care. This article covers their importance, benefits, and practical techniques. Understanding De-escalation in Healthcare What Is De-escalation? De-escalation refers to strategies and … Continued