P2P SMS MARKETING

Reengage Leads & Boost Conversions

We will reengage and convert dormant leads by sending personalized, peer-to-peer SMS messages directly to your existing contact lists, revitalizing their sales pipeline.

On average, 90% of people read a text within three minutes, making P2P messaging a powerful tool for instant communication.

HelpSquad’s P2P Messaging Service: Text Directly, Convert Effortlessly

HelpSquad’s person-to-person (P2P) messaging service helps you ditch the impersonal feel of mass marketing and dive into something way more impactful—direct, one-on-one connections. With our 1:1 texting approach, your brand gets closer to each customer (without showing up uninvited at their doorstep). Supported by our team of live agents, these P2P campaigns ensure quick follow-up, building genuine connections and, yes, driving those precious conversions. It’s like mass marketing—but with a personality.

Why P2P Messaging?

P2P messaging (aka person-to-person texting) isn’t your average, one-to-many blast. Think of it as the VIP room of customer communication. Unlike standard marketing blasts, P2P messaging enables thousands of tailored, one-on-one conversations that resonate with your audience. This approach is ideal for making real connections and skipping the strict regulations that come with mass marketing.

Benefits of P2P Messaging:

  • Increase Conversions with Targeted Actions: P2P messaging educates customers on your latest campaigns—whether it’s a coupon, renewal reminder, or re-engagement offer—and motivates them to take action, boosting conversions.
  • Direct Communication: Forget shouting into the crowd—connect with each customer like it’s a private chat.
  • Fewer Restrictions: Say goodbye to the endless approval processes of mass messages.
  • Opt-Out Option: Keep things compliant with an easy opt-out (because everyone likes an escape hatch).

How HelpSquad Makes P2P Messaging Effective

With HelpSquad’s P2P service, it’s not just about sending texts; it’s about sparking real conversations. Our 24/7 live agents are ready to jump in, handling responses in real time, boosting engagement, and making your brand shine in each interaction.

Imagine this: You’re reminding hundreds of customers about their subscription renewal, each with a personal touch and a link to renew. When customers reply, our live agents handle everything, helping them renew their subscription and making it easy. Every interaction is saved in our LiveHelpNow chat system, so you always have a record of the action, plus valuable feedback for refining future campaigns.

Common Use Cases for P2P Messaging:

  • Subscription Renewals: Send quick, friendly reminders with renewal links.
  • Re-engage with Prospects: Reach out to past leads with personalized messages that rekindle interest and offer incentives to return.
  • Product Launches: Build buzz with direct messages that put customers in the know.
  • Sales and Promotions: Target specific customer lists with exclusive deals.

Our Unique Pricing Model: Pay-Per-Conversion

At HelpSquad, we believe in a results-driven approach. That’s why we’ve created a flexible, pay-per-conversion model that charges based on actual, hard-earned conversions. Our pricing isn’t just about sending messages; it’s about bringing you real leads and ROI.

Key Features of Our Pricing:

  • Performance-Based: Pay a small fee for outbound messes then only pay for conversions, keeping it cost-effective and result-focused.
  • Flexible Options: Choose the level of support that aligns with your campaign goals.
  • Scalable Solutions: From small campaigns to big renewal pushes, our pricing adapts to fit your needs.

Ready to take your outreach to the next level? Let HelpSquad’s P2P messaging give your customers the VIP experience they didn’t even know they wanted—and help your brand build connections that count.

H.E.R. Accessories

H.E.R. Accessories

"Having a real person in the live chat is what we were looking for, because having a robot can be frustrating when the consumer knows it's a robot & it needed to be priced to our needs. Help squad has been able to provide us with good business model and support during the past 3 years which has helped us to improve our relationship with our end users and  today we see them as part of our team."
Kofile Small Logo

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."
Mason Bottle Test

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."
Multisoft logo small

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"
N.J. Hair Center Small

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."
Simple Agency Small Logo

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."
Spark Ortho Small Logo

Spark Orthodontics

"Good communication between company and customer!"
RECENT HELPSQUAD NEWS

Recent Events

40 Canned Responses Live Chat Agents Must Have

Helping every customer quickly and accurately can be tough for contact centers, especially when lots of people are asking the same questions. That’s why having 40 Essential Canned Responses for Live Chat Agents is super helpful. These pre-written messages make it easy for agents to reply fast and consistently, making the whole support experience smoother. … Continued

read more

Call Center Outsourcing in Media and Entertainment Industry

In media and entertainment, customer engagement is everything. As companies grow, managing customer interactions can get tough. That’s where outsourcing in media and entertainment industry helps. Call centers can handle customer inquiries efficiently. By outsourcing, media and entertainment companies can focus on their strengths. Meanwhile, professionals take care of customer support. This boosts customer satisfaction … Continued

read more

Top 10 Virtual Assistant Skills: Growing Roles and Abilities for Success

Work is changing fast, and virtual assistance plays a key role in this shift. To navigate this new landscape, you must understand the key roles and virtual assistant skills. But first let’s understand what is a virtual assistant? Understanding the Concept of a Virtual Assistant Defining a Virtual Assistant A virtual assistant offers remote administrative, … Continued

read more