CUSTOMER SERVICE OUTSOURCING MADE EASY

HelpSquad goes beyond offering customer service outsourcing services—we integrate seamlessly with your team. Our solutions align with your processes, tools, and workflows effortlessly.

By choosing to outsource customer service to HelpSquad, you gain a partner focused on boosting efficiency. Our skilled agents and virtual assistants cut costs, improve customer satisfaction, and free your team to focus on key goals. Trained to handle inquiries and back-office tasks, we represent your brand across industries like healthcare, eCommerce, finance, IT, and more.

Our agents are more than representatives—they’re brand ambassadors. Trained on the latest tools and best practices, they understand the importance of delivering exceptional customer support services.

Key roles we handle include:

• Multichannel customer support (live chat, voice, email, and SMS)
• Troubleshooting and problem resolution
• Social media engagement and monitoring
• Scheduling and appointment setting
• Back-office support like data entry and research

Our customer support outsourcing services go beyond answering inquiries; we proactively provide solutions that strengthen customer relationships.

Scaling your team can be overwhelming, but HelpSquad makes it easy. From recruitment and onboarding to quality assurance and workforce management, we handle it all.

Here’s what we do for you:

• Recruit and train top-tier agents
• Monitor performance to ensure quality
• Manage scheduling for peak efficiency
• Handle agent turnover seamlessly

Whether you need customer support outsourcing service during peak seasons or around-the-clock coverage, our solutions are flexible and scalable to fit your needs.

Outsourcing customer service should be simple and affordable. HelpSquad offers clear pricing with no hidden fees or long-term contracts.

Packages start at $500 per month for part-time agents or $1,560 per month for full-time support. Contact us to customize a customer support outsourcing solution for your business today!

Your customers expect seamless support across channels, and HelpSquad delivers. Whether it’s chat, email, voice, or social media, our agents are trained to engage effectively and resolve issues promptly.

We also integrate with your preferred platforms, including tools like Zendesk, HubSpot, Salesforce, and more. Our cutting-edge AI technology ensures agents are trained quickly and equipped to perform at their best.

HelpSquad handles your customer support, so you can focus on growing your business. We provide seamless, expert solutions to meet your customer service needs.

From boosting efficiency to fostering loyalty, our team delivers exceptional service to ensure your success. Let HelpSquad turn every interaction into growth opportunities.