Mary Dellosa

In the modern digital world of comfort and convenience, it’s hardly a shock that an app is the thing everyone needs. Apps have changed the way we communicate with businesses ranging from ordering food to booking travel. However, there is one function that can bring these apps to the next level – live chat integration. Indeed, you have … Continued

AI chatbots are one of the innovations that have gained popularity as a game changer in the fast moving technology landscape of today. Such smart virtual helpers may change the face of several sectors. AI chatbots change the customer interaction dynamics and improve efficiency. Now, let’s take a dive into the impact of AI chatbots in industries … Continued

When you have a hard time getting leads for your business, hiring a virtual assistant may be the right decision. Virtual assistant lead generation services are cost-effective and can help increase productivity. This article will bring to light the role of virtual assistants in lead generation and offer tips on how to make the most … Continued

These days, businesses want ways to improve their customer service.  One solution opted by many is by hiring customer service virtual assistants. Lets first discuss what is a virtual customer assistant, and how can it benefit your business? Consider them the techno-geek cousins of the usual customer service agents. They can talk, dial, and write … Continued

What is one customer service trend happening within higher education? How does this trend translate into a usable customer service tactic?  To help professionals in customer service in higher education, we asked business leaders this question for their best advice. From hosting interactive tours to treating students as clients, there are several strategies that may … Continued

In remote learning, student engagement is vital for success. Without physical interaction, virtual platforms must create a sense of connection. Using innovative strategies and effective communication, educators can keep students engaged and motivated. Tools like WritePaper can also support students in managing their academic workload, helping them stay on track with assignments and deadlines. This … Continued

Building customer loyalty is essential for your small business to grow. Start by truly understanding your customers. This knowledge allows you to craft a strong brand and deliver excellent service. Consider starting a loyalty program to strengthen customer bonds. See how this can boost loyalty in your business. Understanding the Importance of Customer Loyalty Returning … Continued

Businesses today constantly seek to boost conversion rates. One effective strategy gaining traction is using landing page videos. These engaging tools capture visitors’ attention and increase conversions. This article explores how to optimize landing page videos to enhance your conversion rates. Understanding Conversion Rates Before we get into the benefits of landing page videos, let’s … Continued

Boosting customer engagement requires making interactions more personal and straightforward. Understanding customers’ needs, speaking their language, and being transparent builds trust. Simplifying the journey and offering support across various channels ensures a seamless experience. By humanizing these interactions, businesses can foster loyalty and drive growth. Understanding Customer Engagement Understanding customer engagement is about truly grasping … Continued