If you’re shopping around for a live chat service, we’ve saved you some time by doing all of the research for you (you’re welcome).  We also thought you should know that even as you read this, you are missing out on easily attainable website leads. These leads aren’t soft leads either. We’re talking about hot … Continued

Give an example of how a 24/7 live chat feature can boost SEO for your website? To help you determine the SEO benefits of implementing 24/7 live chat feature, we asked marketing experts and business leaders this question for their best insights. From increasing engagement rates to dwell time on your website, there are several … Continued

What is one strategy for a SaaS company to drive more leads and increase MRR?  To help you increase MRRs on your SaaS offerings, we asked CEOs and marketing professionals this question for their best strategies. From using paid marketing to setting up email drip campaigns, there are several ideas that may help you generate … Continued

What is one tip for someone looking to build their influence online? To help you build your influence online, we asked marketing experts and small business owners this question for their best insights. From knowing your audience to adding value, there are several tips that may help you build your online presence in the future. … Continued

Without any doubt, customer support agent performance is one of the most important factors in a company’s growth. About 86% of customers say they will stop buying due to poor customer experience, which costs companies more than $62 billion annually. This is why being a knowledgeable and emotionally intelligent customer service professional is so important. … Continued

What is one component to include in an eCommerce marketing strategy? To help you with perfecting your eCommerce marketing strategy, we asked successful online businesses and marketing experts this question for their best recommendations. From building links to focusing on conversion rate optimization, there are several suggestions that may help you with mastering eCommerce marketing. … Continued

Effective communication skills with clients are key to operating a healthy and successful business. Communicating well with customers has a positive impact, and it is one of the ways to ensure repeat business and continuity. Entrepreneurs should always strive to leave customers satisfied and confident in their brand. For instance, if you are running online … Continued

What is one way to get more customer reviews for an eCommerce website? To help your eCommerce business get more customer reviews, we asked marketing professionals and eCommerce business owners this question for their best insights. From providing discount incentives to holding a contest, there are several tips that may help you get more customer … Continued

What is one strategy for an HVAC (heating, ventilation, and air conditioning) Company to grow its customer base?  To help HVAC companies grow their customer base, we asked business leaders and marketing professionals this question for their best advice. From planning a PPC strategy for seasonal trends to using online directories, there are several customer … Continued

What is one customer service trend happening within higher education? How does this trend translate into a usable customer service tactic?  To help customer service professionals in higher education, we asked business leaders this question for their best advice. From hosting interactive tours to treating students as clients, there are several strategies that may help … Continued