Michael Kansky

Michael Kansky, Founder of LiveHelpNow and HelpSquad, has leveraged his 20 years of industry experience and innovative support strategies to revolutionize customer service approaches, making LiveHelpNow a leading customer service software provider, and establishing HelpSquad as a bridge between businesses and customer needs. You may contact Michael on LinkedIn: https://www.linkedin.com/in/mkansky/

Other stories by Michael Kansky
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Outsourcing Dispatcher Duties for HVAC/Plumbing Job Scheduling

overcoming compliance challenges in call centers 23 Oct
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A guide to overcoming regulatory call center compliance

Train-the-trainer model Call centers 20 Oct
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The Ultimate Guide to the Train-the-Trainer Model in Call Centers

BPO Outsourcing company red flags 19 Oct
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Identifying Red Flags When Selecting a BPO Outsourcing Company

Customer Service Channels 13 Oct
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Choosing the Right Customer Service Channel: Maximizing Budget and Meeting Customer Preferences

Training call center agents 12 Oct
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Innovative Strategies for Training Call Center Agents

Agent Training 10 Oct
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Cut Training Time of Call Center Agents to 1 Week

BPO Destinations 09 Oct
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The Best BPO Destinations for Outsourcing Your Operations

tech support 09 Oct
Tech Support

Best US Tech Support Outsourcing Companies in 2023