Michael Kansky

The latest tactic that automobile dealerships are using to enhance sales and pull repeat clients is an up close and personal process of communicating via the dealerships site called chat. It may look like something from a science fiction film, but live chat is a fact and its making inroads to the automotive sales industry. … Continued

In today’s digital age, where competition is fierce and attention spans are short, businesses are constantly looking for ways to boost their conversion rates. Converting website visitors into paying customers is the ultimate goal for any online business. One effective tool that has become increasingly popular in achieving this goal is live chat. Understanding Conversion … Continued

You already know that HelpSquad is your go-to 24×7 staffed chat solution. With friendly, US-based agents backed by award-winning software, how could it not be? Did you know that you could get even more out of HelpSquad by re-selling it? The process is simple – all you have to do is purchase HelpSquad Chat Service, … Continued

How can you increase your customer satisfaction scores? Make customer service central! For many companies like Amazon and Mariott, providing exceptional service is a top priority. Their approach is based on the principle that organic growth comes from the inside. A team with a strong commitment to providing superior support will produce happy customers. And, … Continued

Time management and resource allocation are key to any business’s success. By optimizing these, organizations boost productivity and efficiency, driving growth and profit. This article shares ten tips to enhance time management and resource allocation. Why optimizing time and resource allocation is important Managing time and resources well is key for any business to succeed. … Continued